In the very beginning Imagine told us that SI would be focusing on hardware - and they then introduced the first "sealed" auto. It has probably been copied by others now, but they did it first. According to Imagine, their reasoning is that there are sooo many other outfits that produce nicquid and do an excellent job of it. In my opinion, their batteries and cartos can't be beat.
They have honored our requests for an amazing variety of battery colors and even requested our opinions for what we felt would constitute the perfect PCC. They gave us skins and removable diamond caps and stealth caps and a variety of rubberized drip tips. I've never seen a supplier so receptive to our input or so gracious with customer service.
I would miss you terribly too Retriever.