I sent a ticket in a few days back which pretty much seems to have been ignored. Same with a friend of mine. Kinda left regretting that i didn't stick with my usual stance of only ordering from vendors with item in hand. For extra $2-3 i'd probably be waking up tomorrow morning with one waiting in my mailbox.
Given the lack of information, I wouldn't recommend ordering from there until there is some confirmation items are being shipped.
Ditto what you said. I doubt these guys will ever get any of my business again.