Thanks Dan for getting back to me!
I have been only vaping for 6 months mainly using blanks and filling myself. I heard about the new Fluxos from the forums. I ordered them plus a drip tip from you...I was really excited to try them! When I put my juice in the first one using a needle syringe I got no vape at all. I then tried my second one and it tasted burnt. The same thing happened with the third one. Then I started to wonder what was going on. My DH and I scoured the Internet to find any videos on the new Fluxos,,,with no success. I found plenty on the older ce2's. But that did me know good. Then I went to the forums and asked lots of questions on what might be going on. In the meantime I wanted to desperately make these babies work so I sent in a ticket and what I got from gotvapes was to cut the inside seal. I was confused as to what that meant. So I saw a photo on the forums that showed the bottom piece cut out just a big. I couldn't see where they cut out the inside. So I thought I would try it and it wasn't good,,,juice in mouth, major leakage and frustration. I was determined to make them work, I sincerely was. The 4th one my DH tried cutting inside and then I got an amazing vape but only the first dozen times then major juice in mouth, leakage and frustration. By now u would think I was done with these but no,,,Not me! So I tried and tried until some one on the forums suggested I pull the ceramic cup piece up and take out the plug! It worked and that one is still working great.
I got rid up the nipple piece all together and have been only vaping on the ones I modes that work.
I then started to like them quite a bit! But not through much pain and suffering. I was amazed that there was no instructions on your website or on any where that I could find the proper way of filling them, modding until u just showed me the video.
I then sent another ticket to gotvapes stating that I should send them back and they would send me a new package.
I explained in my ticket how I paid for the drip tip and why now are they offering it for free now?
I know what it's like trying to please everyone because I had an, ebay businesses for 6 yrs. but to be honest,,,I never got one negative review....that is because i believe that you have to please the customer no matter what! That is what I expect from my suppliers. If someone is not happy don't take it personal just fix it! Then let it go! No arguing!
Here is what I suggest you do for me. You send me a box of Fluxos with a drip tip included, with my order you send me a pre paid return shipping label. I will then send you back all the damaged fluxos and what I can salvage and I will return them back to you. Done