I had the exact thing happen to 1 of my ego manual batteries, my auto stopped working all together, (Ethan is swapping me out for a manual) and 1 of my GF's ego manuals, her other manual has a switch that turns on if you breath to hard on the switch...
I look at it this way...
Ethan is a stud, Janty provides me a warranty, and I will be taken care of.
These are relatively new devices and there will be issues, If I had gotten a generic or Joyce I would be up that creek with the proverbial paddle and dead batteries.
Due to the amount of product's dying + 2 attys (One that did fry when the battery continued firing, the other one going cold) I have to wait till Ethan get's my products, but he told me he will rush the replacements right out.
I was a bit upset with not getting a cross ship considering I had 2 complete kit's die on me, but I understand that there are some that take advantage of the warranty and put in bad claims, the few screw it for the masses.
I am using my kissbox right now and it works great, I am looking forward to getting my eGo's back up and going, and when the Baby-K comes out with the Tesla filter, I'll be getting that too.
I am just glad that I am not the only one that has had this freak occurrence happen to me, and also thankful for a company like Janty for continuing to enhance and improve PV's.