whodat2112

ECF Guru
ECF Veteran
May 13, 2012
26,771
106,090
Mississippi Just Outside Of NOLA
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diagrammatiks

Super Member
ECF Veteran
Aug 18, 2018
651
2,151
I work in China. Getting shinies here is so confusing.
You'd think it would be really simple since all the factories are here and vaping isn't illegal.
But nope, no one has an authorized store. I have to order from outside China to get replacement therion doors, bottles, and hcigar replacement parts.

I feel like I'm taking crazy pills.
 

Colombia

Senior Member
Jul 25, 2018
133
403
Hello everyone,

No shinny mail for me except for some coils, still waiting for an order from Jac Vapour and after hopefully will get the miniken v2.

I wondering if you can help me with something:

I won two contests from the same vendor one week apart of each other, the first prize I received the shipping confirmation right away after I gave them my address and I got the prize couple days after that (amazing fast). The second one after the vendor confirmed my address again nothing happen, no shipping email. Is being already 13 days, I tried to PM the vendor twice very politely for an update but not reply so far. Should I wait at least one month ? Sorry I underestand is a free amazing price just confused the first prize got it super fast and wondering if maybe the second was delivered to the wrong address.
 

Bigbob2322

Vaping Master
ECF Veteran
Verified Member
  • Jul 27, 2014
    8,517
    23,491
    Schiller PK IL USA
    Hello everyone,

    No shinny mail for me except for some coils, still waiting for an order from Jac Vapour and after hopefully will get the miniken v2.

    I wondering if you can help me with something:

    I won two contests from the same vendor one week apart of each other, the first prize I received the shipping confirmation right away after I gave them my address and I got the prize couple days after that (amazing fast). The second one after the vendor confirmed my address again nothing happen, no shipping email. Is being already 13 days, I tried to PM the vendor twice very politely for an update but not reply so far. Should I wait at least one month ? Sorry I underestand is a free amazing price just confused the first prize got it super fast and wondering if maybe the second was delivered to the wrong address.
    Continue to PM the vendor, this happened to me and all was resolved.
     

    Tralfaz

    Vaping Master
    ECF Veteran
    Verified Member
    Sep 12, 2012
    3,450
    32,174
    Orbit City
    I would message them every day until I got a response. Also see if there are other ways to contact them in case your messages are ending up in a spam folder. Worst case is you never get the prize but since you haven't paid them anything, it really just comes down to fair business practices. They need to be held accountable for their offer, so don't let them off the hook.
     

    stols001

    Moved On
    ECF Veteran
    May 30, 2017
    29,338
    108,119
    I would say keep trying to reach them to a point, IDK I've had prize vendors get to me rapidly or slowly (the same vendor, too) depending. Sometimes there is just a lot going on at the office.

    Worst case, you can post on the prize thread, but I'm going to guess things just got busy for a bit, etc. Hopefully your issue will be resolved soon, etc.

    Anna
     

    TrollDragon

    ECF Guru
    ECF Veteran
    Dec 3, 2014
    10,556
    57,665
    NS, Canada
    Still waiting on the ship notice from e.fun to tell me when my GeekVape aegis 100W ships. So far, just order acknowledgement notification. They're probably waiting on the China slow boat to get there for pickup.

    it's unclear where it ships from. They list China and USA warehouses, but no idea where my actual shipment will come from.
    My pre-order Aegis came from eFun and it took forever to start moving. I also think it shipped out of one of the Baltic countries for some strange reason... You definitely get the deals from eFun, but the shipping can take a while. Nothing beats 8-10 days from Fasttech with ePacket when everything is in stock. :thumbs:
     

    TrollDragon

    ECF Guru
    ECF Veteran
    Dec 3, 2014
    10,556
    57,665
    NS, Canada
    I would message them every day until I got a response. Also see if there are other ways to contact them in case your messages are ending up in a spam folder. Worst case is you never get the prize but since you haven't paid them anything, it really just comes down to fair business practices. They need to be held accountable for their offer, so don't let them off the hook.
    And cause grief for the pair of 10yr old girls in the shipping department... For shame.... :lol:
     

    Colombia

    Senior Member
    Jul 25, 2018
    133
    403
    Thank you so much for your advice everyone :wub:

    I was thinking to write on the contest thread but unfortunate the thread is closed for further replies. I dont want to annoy the vendor but a short update after 2 weeks of winning the prize could be nice. I was thinking "ok it will maybe take around one month because is coming from China" but then I received a different prize from the same vendor in around one week time and with a confirmation shipping email. Thank you again for your help! :)
     

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