Redbird11

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It's really not clear nowadays because of Covid. I used to order from FT, 3FVape, other Chinese vendors and never really had any problems--my packages always arrived within 2 weeks or so (epacket) when items were in stock and ready to ship. But my last shipment from FT (from November) got lost--tracking still shows it's in Los Angeles. :facepalm: But FT issued a refund even though it wasn't really their fault--the shipped the package. They honored their policy and I applaud them for that.
I can't fault them for having shipping delays. It's completely understandable. But it does seem like I have been hearing more about FT issues than places like sourcemore. I don't know if that is because people use FT a lot more than these other places, or if that they are just doing a worse job of keeping up with shipments.
 

Katya

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I can't fault them for having shipping delays. It's completely understandable. But it does seem like I have been hearing more about FT issues than places like sourcemore. I don't know if that is because people use FT a lot more than these other places, or if that they are just doing a worse job of keeping up with shipments.

Can't help you there... Sorry. But I just saw this--also something to consider. Again, I don't know if it's typical of them or not.

Am I Out Of Line?
 

Redbird11

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Can't help you there... Sorry. But I just saw this--also something to consider. Again, I don't know if it's typical of them or not.

Am I Out Of Line?
Yes, I was keeping up with that thread. Not the best example of customer service.
 

Aliraonz

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Pigs

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I can't fault them for having shipping delays. It's completely understandable. But it does seem like I have been hearing more about FT issues than places like Sourcemore. I don't know if that is because people use FT a lot more than these other places, or if that they are just doing a worse job of keeping up with shipments.
FT are keeping up - it's the international mail that's the problem. My latest order was shipped 6 July from FT and is in Sydney this morning. You've got to not pick the free shipping option. I pay an extra $3 for Australia Expedited Air it's quicker than ever. Not sure how that translates to the States but if you choose shipping that doesn't rely on passenger aircraft you should be fine.
If in doubt maybe an email to FT before you order will clear up what the different shipping options mean.
 

Nailz

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    I can't fault them for having shipping delays. It's completely understandable. But it does seem like I have been hearing more about FT issues than places like Sourcemore. I don't know if that is because people use FT a lot more than these other places, or if that they are just doing a worse job of keeping up with shipments.

    It's the shipping service being used, FT still using same shipping services as before Covid, where places like 3fvape and sourcemore now using express shipping, which does mean now it's not free, but sure worth the extra $'s to get in in 2-3 weeks.
     

    Pigs

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    Aliraonz

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    Don't you know Cloud is not your typical Spaniard? Doesn't like football or wine! ;)

    I know right...that is so wrong o_O. He is a fake Spaniard :lol: jk. If futbol and wine are needed to be Spanish or Latin American in my case, I am half one because I also don't like wine unless is in a fruit punch :D

    ponche-con-vino-blanco.jpg
     

    Daniel Forsyth

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    FT are keeping up - it's the international mail that's the problem. My latest order was shipped 6 July from FT and is in Sydney this morning. You've got to not pick the free shipping option. I pay an extra $3 for Australia Expedited Air it's quicker than ever. Not sure how that translates to the States but if you choose shipping that doesn't rely on passenger aircraft you should be fine.
    If in doubt maybe an email to FT before you order will clear up what the different shipping options mean.

    My 2nd Fasttech order is pretty similar Mate. Shipped off on the 30th and landed at Melbourne airport 4 days later. And the latest update from Australia Post says it's Coming Today:w00t:
    That was the Expedited Air again:thumb:
     

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