I placed an order with eightvape, which I've always had a great experience with, then placed an order using the same CC, billing address, and shipping address I've always used.
It never shipped, so I finally called and was informed I have to send a photo of my CC and driver's license to prevent fraud,
#1 I have placed orders with no issue using EXACT same info, nothing has changed.
#2 I had to call to even find out there was an issue.
#3 If you require secondary verification, ask for it BEFORE you charge my card and send me a confirmation email.
#4 Photo of my ID and credit card for security. (that's security? where do I begin with those issues?)
#5 Disparaging comments about military personnel and our "inabilities".
#6 Have not received 'reward points' for previous orders, but have for an order that hasn't even shipped.
Luckily, they are not local to me.
Rant over.
Thanks for the vent.