If I am perfect, woe to the world. But thank you.
If I am perfect, woe to the world. But thank you.
I'd hold on to every speck of it. Who knows what's going to happen.I’ve been in a rut myself. All kinds of new things and not using them. I’m thinking of selling some of the gear.
And in the vaping twilight zone ... ... I received a Swag v1 today from vaporL.
I ordered one from vaporL last August. After two months I ended up getting a refund and no mod. Go figure. FF to today, there are no charges at PP for this. Hmmm.
Looks like a freebie to me!!!
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I'm having trouble with 3F about the Hippovape kudos. Seems they don't want to replace it after the screen went dead. They say its to old. Hell we're talking 3 mnths. It actually blew within the first month, but I claimed after 3.
They did up their store credit from $5 to $10 during our exchange though...
They also advice me to take it to my local vape shop to have a look at it...
Question is, how long is to long to put in a complaint at these suppliers?
Wouldn't hurt to politely point out other members on the ecf forums are having similar issues. All these companies know us.I'm with @Letitia - if you get nowhere with 3fvape, try the manufacturer directly. And don't play Mr nice guy If you need help writing a grumpy email, ask in here, we have plenty of assertive, expressive, stroppy writers who can help
Feedback-Hippovape Technology Co., Limited
or just email them direct here: mailto:info@hippovape.com
Much obliged Ange and @Letitia. I'll give them a go. I'm much better expressing myself when I use the hands...hope I don't have to resort to Xrated languageI'm with @Letitia - if you get nowhere with 3fvape, try the manufacturer directly. And don't play Mr nice guy If you need help writing a grumpy email, ask in here, we have plenty of assertive, expressive, stroppy writers who can help
Feedback-Hippovape Technology Co., Limited
or just email them direct here: mailto:info@hippovape.com
Yeah I mentioned that twice to them. Told them there's lot of talk going on about this same problem. They don't respond to that. Just keep repeating I must take it to my vape shop...or the $10 credit.Wouldn't hurt to politely point out other members on the ecf forums are having similar issues. All these companies know us.
Yeah I mentioned that twice to them. Told them there's lot of talk going on about this same problem. They don't respond to that. Just keep repeating I must take it to my vape shop...or the $10 credit.
They won't enjoy the last response I sent last night though.
Meant the manufacturer, 3f is know for being very reluctant to address customer complaints. I've had issues with them recently but they did finally ship my preorder from March that was supposed to ship mid April. Pisser was they had it listed in the 24 hour ship; when I saw that I inquired why mine hadn't yet shipped. They wanted me to pay shipping that I had already paid for.Yeah I mentioned that twice to them. Told them there's lot of talk going on about this same problem. They don't respond to that. Just keep repeating I must take it to my vape shop...or the $10 credit.
They won't enjoy the last response I sent last night though.
On the one hand, I kind of get it. Seems they're just a reseller, and don't even really stock anything. So I can sort of understand that they don't want to get involved in warranty issues. That said, if they don't step in and take care of customers, well- they won't have any for too long. Wasn't that long ago that many retailers washed their hands completely of warranty issues, but that's changed dramatically in recent years. But they're in China, and don't really compete with Amazon, Walmart, and the like. They really should at minimum, give you info to contact the mfg. or do it on your behalf.Yeah I mentioned that twice to them. Told them there's lot of talk going on about this same problem. They don't respond to that. Just keep repeating I must take it to my vape shop...or the $10 credit.
They won't enjoy the last response I sent last night though.
Ok nighty night folks....see you in the morn....
@BamaChris I'll have a look at your site tomorrow...I've loved my BB'S since the first one. They just produce the perfect vape...
Hope the site goes well
I’ve bookmarked it to look at later. What a labor of love to put that all together! Roll Tide, and come hang out with us here more often.
Ah to be honest mate, its mostly my own fault. I slept to long on it. When it blew, I wasn't keen on talking to them. Figured its designed there, so its a chance I took, and the replacement will probably be the same. It was all settled and I was over it. Then @Pigs ofcourse had to open the wound by showing off how he is getting a replacement for his blown one.... That set the wheels in motion again...if he can get one, I also want oneOn the one hand, I kind of get it. Seems they're just a reseller, and don't even really stock anything. So I can sort of understand that they don't want to get involved in warranty issues. That said, if they don't step in and take care of customers, well- they won't have any for too long. Wasn't that long ago that many retailers washed their hands completely of warranty issues, but that's changed dramatically in recent years. But they're in China, and don't really compete with Amazon, Walmart, and the like. They really should at minimum, give you info to contact the mfg. or do it on your behalf.
A couple of questions, though- apologies if I missed this info: I notice their site mentions 45 day returns. Are you counting your days from delivery, or order? Also, checking Hippo's site, they don't mention warranty at all. Is there a warranty card or anything in the box? Have you reached out to them at all yet? You should start that process right away, regardless of how it's progressing with 3F. The longer you wait, the less responsive they'll likely be. And mention to them the difficulty in dealing with 3F - they may hold some sway with their resellers.
Also, when they tell you to take it to a vape shop- are they saying they'll pay for repairs there? Or just suggesting that as your resolution, on your dime?
Good to see your avatar mate.Just checking in.
Won't be around for a little bit. I ignored my diabetes for too long and it's come home to roost.
Now, don't go saying "sorry to hear that" or whatever. What I'm dealing with is my own damn fault so it is what it is.
Nerve pain is keeping me from doing what I want. It's insane and my tolerance for...well anything...has gone down. I'm evenore ant-social if that's possible.
I'm taking care, wonderful wife has got a diet of healthier stuff going so I will be fine. Once these new meds kick in for pain I'll be right as rain and will be back.
So have fun. Remember buy more and post it.
OR (Urban Dictionary)Search Results
Dictionary
swag
- 1.
a curtain or piece of fabric fastened so as to hang in a drooping curve.- 2.
INFORMAL
money or goods taken by a thief or burglar.
"their homes offer tempting swag for burglars
I know nerve pain and it sucks. I hope you fell better soon and can come back to usJust checking in.
Won't be around for a little bit. I ignored my diabetes for too long and it's come home to roost.
Now, don't go saying "sorry to hear that" or whatever. What I'm dealing with is my own damn fault so it is what it is.
Nerve pain is keeping me from doing what I want. It's insane and my tolerance for...well anything...has gone down. I'm evenore ant-social if that's possible.
I'm taking care, wonderful wife has got a diet of healthier stuff going so I will be fine. Once these new meds kick in for pain I'll be right as rain and will be back.
So have fun. Remember buy more and post it.