True but the vendor (specifically the company owners) are the right people to know about the issue so it can be addressed. CSRs maybe the front liners that customers talk to but not all concerns may reach the owners. Provape owners can be easily reached via Provape subforum, why not post the issue there?I think she is entitled to express and discuss her experiences, views and disappointments of a product openly. No one really reads or comments in the 'negative reviews' section (except for The vendor) AFAIK.
True but the vendor (specifically the company owners) are the right people to know about the issue so it can be addressed. CSRs maybe the front liners that customers talk to but not all concerns may reach the owners. Provape owners can be easily reached via Provape subforum, why not post the issue there?
So since this was stuck in the provari section, have any of you heard if Provari is going to get into the VW field? Doesn't look like they really need to change the device, just the programming inside. Variable Wattage seems to be all the rage now and it would seem a logical step would be for Provari to put out a device that does it.
So since this was stuck in the provari section, have any of you heard if Provari is going to get into the VW field?
health cabin is a retailer,,not a manufacturer
buying three zmax's just to have the newest V3 is just insane and expensive
seems everything coming out of china has to have three versions before they get it working right !?!?!
health cabin is a retailer,,not a manufacturer
buying three zmax's just to have the newest V3 is just insane and expensive
seems everything coming out of china has to have three versions before they get it working right !?!?!
Not another thread like this one.
I guarantee this'll get closed soon.....
There were two versions of the Smoktech Zmax. The "third" is a different company, Segelei.
Provari has had two versions.
I didn't mean the Zmax as I wouldn't buy three of them right now because they are quite expensive. I am speaking of the ego APV which they have been able to make design changes per the customer's requests to better fit them. The Zmax is really just a device, when you look at it, that seems to try and create one that looks like Provari. Have to say when you look at it from a distance, it looks like a chrome/stainless version of a provari till you get closer and see it.
I guess I'm not understanding why ProVari doesn't do a "Once and done" VW mod. I know they can do it and they have done it before in the past. I can tell you that customers would highly appreciate first run quality on a device that I know they can offer without a doubt.
Now there are 2 issues to bring up, their CSR attitude and the product flaw. The more reason why the aggrieved should reach out to the company owners since they are just a post away at Provape suppliers subforum. What good will it do if he/she don't make the issues known to the owners? Will the CSR and product issue correct itself if the aggrieved party keeps posting the negative experience and try to convince people to get a different mod? Am sure the owners would gladly welcome feedback.Unfortunately many people become extremely fed up dealing with the front line of a company because they are that, the first line. I have had similar experiences with awesome companies that the initial customer service contact just left a bad taste. Can't say what to do, or that I have dealt with the Provari CS yet, but if this is a complaint they might want to work on an attitude adjustment for that CS agent.
Now there are 2 issues to bring up, their CSR attitude and the product flaw. The more reason why the aggrieved should reach out to the company owners since they are just a post away at Provape suppliers subforum. What good will it do if he/she don't make the issues known to the owners? Will the CSR and product issue correct itself if the aggrieved party keeps posting the negative experience and try to convince people to get a different mod? Am sure the owners would gladly welcome feedback.
Now there are 2 issues to bring up, their CSR attitude and the product flaw. The more reason why the aggrieved should reach out to the company owners since they are just a post away at Provape suppliers subforum. What good will it do if he/she don't make the issues known to the owners? Will the CSR and product issue correct itself if the aggrieved party keeps posting the negative experience and try to convince people to get a different mod? Am sure the owners would gladly welcome feedback.
To be honest I don't really care if they do or don't. There are others. I don't think they'd lose anything by putting out a vw pv, but I'm not waiting for them to do it.