I have back when I was a GG fan,why?
Coil is definitely wrapped too tightly
Has to be loose enough but still in contact,not strangling the wick or no capillary effect goes on.
On next wick,insert a small needle in between the wicks,wrap the coil,remove needle![]()
I never did get a reply from them and it's been weeksI would have bought one too
![]()