martinez needs to get his post count to 5 so he can come in here and do some explaining
so make a dummy account, get 5 posts then come in here, say "hey martinez here, sorry to everyone for our shoddy workmanship. we are making every attempt to rectify the situation, and to all who got our garbage we will reimburse you 100%"
hes not an ecf supplier so the worst they could do would be close his dummy account. NO EXCUSE FOR POOR CUSTOMER SERVICE! mistakes happen all the time, its how they handle their mistakes that will determine if i buy from them. and i really want to buy from them, but i will not support a business that does appreciate the customers that keep them and their families fed.
martinez needs to get his post count to 5 so he can come in here and do some explaining
They want me to ship my order back. Shipping cost almost as much as what I ordered.
And it was there mistake. And I'm not sure they will get it right next time. Then what?
^ that's not necessarily so, dynasty, I don't know any U.S. supplier who would do that. It seems that anywhere in the world that you buy an e2 from, there is no guarantee, and they will probably never send you pre-paid envelopes
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Maybe what we need is a giant, reverse co-op
everyone would save all their glued cartos and what not, and return them together for a better shipping cost.
FYI: They already blew a chance at real and massive co-ops that ECF tried to do, but maybe now there is hope of a reverse co-op
Want to hear a good one?
I bought 30 510 XL cartos (Order #2479, 8-17-10) and out of the 30, 13 had smashed threads. Half of the remaining had "Mystery Fluid" on the wick causing the Horrible taste. And ALL of them leaked. One leaked so bad it ruined an eGo Automatic battery.
After all the BS members are going thru I figured I'd see what they say about my order. So I logged onto e-Liquid.con to Formally ask for a replacement of these 13 cartomizers. I went to "My Orders" and guess what? There is no record of the Order!
Good thing I saved the paperwork that came in the box.
Man... You come up with some crazy stuff sometimes. But this time you might be on to something. A reverse co-op to save money on returning items to a seller who sold us bad carto.
If it wasn't true it would be funny. But it is true so it is really sad.
Perhaps the next step is to contact the CC companies and start the "E2 Return Complaints Thread".
Want to hear a good one?
I bought 30 510 XL cartos (Order #2479, 8-17-10) and out of the 30, 13 had smashed threads. Half of the remaining had "Mystery Fluid" on the wick causing the Horrible taste. And ALL of them leaked. One leaked so bad it ruined an eGo Automatic battery.
After all the BS members are going thru I figured I'd see what they say about my order. So I logged onto e-Liquid.con to Formally ask for a replacement of these 13 cartomizers. I went to "My Orders" and guess what? There is no record of the Order!
Good thing I saved the paperwork that came in the box.
Freudian slip??![]()
All my past orders are gone too. I think they purge them shortly after they've been delivered.