Finally HERE and Available NOW - GotVapes VORTEX

[dannoman]

I have been dealing with a customer who had leaking issues and they reported back to me in PMs that they think it might have been been from inserting a drip tip. When they took off the drip tip they had no more leaking, so be aware of this when storing them to take the drip tip off and see if it helps those who may have had some leaking issues with it...inserting a drip tip in these may expand the tube just enough to cause a slow leak at the base...completely unverified but just an fyi...

 

[le0n2010]

Got mine today.
Put little bit of PG liquid, left standing vertically - in 5 minutes almost all juice leaked through bottom hole

 

[bstedh]

I was concerned about running my LeCig Auto PT off of the laptop and figured I wasn't getting all the amperage I could out of it. I didn't have a 2A USB wall outlet but I did have a 12V cig lighter one. So off to the junk box and back with a 12V 1.5A router power supply and replacement cig lighter socket. A little bit of solder and heat shrink and now my vortex is putting out so much vapor the neighbors may call the fire department.

 

[badkolo]

Got mine today.
Put little bit of PG liquid, left standing vertically - in 5 minutes almost all juice leaked through bottom hole

try pressing the inside stem down to make sure there isnt any gap inside where the juice sits by the wick.

 

[SMKNOMOR]

@ SMKNOMOR, dannoman, badkolo, and anyone else that took offense to my post;



I can see how picking this statement out of my complete post would be offensive. Let me rephrase this. But at your current lack of handling all members responses professionally, regarding the ......



When you pick and choose statements from someones post, instead of the over all post, this can create needless problems. In my post I stated: , I never stated this was a fact. I stated how I feel about how Dan and Chris addressed some of the member complaints and deleting posts because of how they were worded.



I agree, but again, when you pick and choose statements made within the post, you can change the overall tone of the post.





If the waiter got defensive and irate with the customer in the restaurant, now a scene is created. But if the waiter calmly acknowledges the customers complaint and offers a solution that works for both parties, a scene can be averted. If the customer continues to be loud and rude, he is the one that looks bad. In the past I have had to calmly and professionally escort and customer out of the establishment. The business looked good and the customer came off as a lunatic or just a trouble maker. In my post I stated:


@ SMKNOMOR, I am a little fuzzy isn't the following part of a post you recently made?

I wasn't aware that . If this is the case with some of the members (or trouble makers) complaints, don't stoop to their level. It just doesn't appear professional on your part. I agree with smknomor,



There is no doubt in my mind that you guys are working your hearts out. My issue is with the manor in which complaints are responded to. When someone is posting that they are having an issue with a product, and the response is something to the effect of; no one else, or only a few ECF members are having complaints out of #####, looks like your not acknowledging that they are having a problem and since only a few are complaining, their complaint is not justified. This is just my opinion!

Jeezeum, get a grip, I wasn't looking to start a war! Just expressing my opinion. I said that I gave a glowing review of the Vortex and that Got Vapes had earned the reputation of bring the newest and most innovative products the the vaping community I'm waving a white flag!

Im not sure why your are fuzzy on my statement I stand by it and I dont feel as if I have contradicted myself one bit. Its not about taking one side over the other as much as pointing out what has been mishandled in the interaction process.

As far as picking out parts of post.I was pointing out the contradiction in a specific part as opposed to commenting to the thread as a whole. That was intentional. But I think you are trying to insinuate I did it to be malicious or to distort the message as a whole. there was alot to your post, many separate points. I was simple commenting on that part because that was the part that didn't I didn't understand.Much like you have done in this post.I dont feel as if you are picking and choosing. you are addressing specific parts.But You have to admit you made a VERY bold statement.Damning even and It didn't fit with the following statement.Such a Bold statement can easily define the overall message.

I'm not trying to pick on you and certainly not trying to involve myself in any sort of war of words. Just simply pointing out there is a better way to handle this than it has been.It doesn't have to be taken so personally.

 

[badkolo]

Can't we just all get along.

Mandatory Group HUG at the count of 3. ready?
1. 2. group hug

 

[Amy41996]

huuuugggggggggggggggggggggggggggggggggggggggggggggggggg

 

[meeems]

I dont know, I'm new to all this, but I have to say one thing. If it was anything else that I purchased off the net, that didnt work, and then walked into a forum where everyone was pretty much saying the same thing in one aspect or another, I'd be rather taken aback', that there are soo many people with attitudes, saying 'oh well, its okay". We'll keep them anyway, and try to fix them ourselves...no worries'...
I find this really bizarre quite frankly.

If these were electronics, pc's, usb devices, etc etc, ..Would we really be this OKAY with them being defective?,

Sorry, but a product that is being sold for 12 bucks and change, comes to your door defective, I think you have a right to speak your mind about your disappointment.

If this forum wasnt here, and you were on your own out there, ordering off a website and getting a defective product, I'm pretty sure most would expect to go to customer service and complain or ask for a refund.

These owners sound like great guys, they've been very kind to me. But that doesnt make it okay to get a defective product in the mail, and have to be stuck with it because its an e cig accessory...I just dont get it. If it was a game controller for the xbox, I sure as heck, wouldnt be opening the thing up and trying to mod it. if it wasnt working i'd take it back .

 

[SMKNOMOR]

I think he's just talking about the ones that are showing photos of 'leaky' stuff and 3 pages of rants about how they got 12 boxes and every one was bad. There's more juice mess in the photo than the carto can even hold, AND the carto is still full.

Kinda makes ya go hmmmmmmmmm. Unless the entire center tube were MISSING...it would take several days of just sitting there to leak that much, and the thing wouldn't still be full!

If I miss the Hilton potty when I tinkle I don't sue the hotel, I own up to it and wipe up my mess...just sayin'.

Don't shoot juice down' the center tube

Always give a precautionary blow through after filling before putting it on a battery...it's very easy to accidentally get a drop or two down the middle. This applies to ALL cartos tho'...so it's not unique to the Vortex.

Some of the stuff around the forums does remind me of the time NBC bashed in dozens of Chevy trucks trying to get them to 'blow up'. One finally did after strapping dozens of explosives to it. All for the camera

That may be but I have seen others who have removed their own statements after feeling they have "offended" someone for simply saying they didn't like them in one way or another. when did it get to the point where you are only allowed to post positive feedback? If we feel as if someone is unreasonable or rude lets say so. one posts and opinion another responds.If someone is trolling Lets Point them out.If someone doesn't deserve credibility lets all say so.lets stand up for the ones who need it and criticize the ones who go to far.

As a matter of a fact Credo, if you could point out the thread your talking about in a replied post and expose the exaggeration I would like to see it.I would like to comment on it.I think this is the best way to deal with it long term instead of sweeping it under the rug leaving the trollers credibility in tact through methods that that can lead to a conflict of interests.

 

[badkolo]

No one said anything about posting positive feedback only, do you see how the last 4 pages are about this topic, its still there, it hasnt been deleted. but i get what your all saying.

The issue isnt people giving us feedback, good or bad, and our posts have stated this over and over.

The issue is certain people who arent even posting anymore, would show up and not just displace their unhappiness about the product but kept taking it one step further with comments such as I never have been so disappointed in my life and this is the worst thing ive spent my money on form everything i ever bought on ecf, Everything about this sucks, this is total fail and I can imagine how the rest are, This is just as bad as the ce2 and every pack i have is bad, everything i buy form got vapes sucks, either this is said straight out, indirectly or in ninja troll form, this happens in all forums, I own 10 so I know, some are people sent to do this, some just have no manners.

We are here everyday, we do not just drop a product and let it ride and disappear , you all are free to express yourselves but There is nothing wrong in asking adults to please understand we are running a business here, we are on ecf as well with hundreds of thousands of eyes and these threads are read by many. If your product isnt working for you, let us know, you can also pm us, you can email us, you can call us, you can tell your story here for all to read but we ask you to do it in a respectable manner.

Now if daniel or I where not here, every single day, all day long, and everyone was receiving products that are bad and no one is getting any help, then bash away , but that hasnt happened nor will it and we have feelings too. We dont just sell vaping products, we are vapors too and neither Daniel nor I have ever done some of the stuff some have in our threads and trust me we have bought many things with issues form many vendors and would never attempt some of the stuff that has been attempted to us.

 

[Amy41996]

if you like the product you like it,,,if you dont like it you dont,,,,, we are consumers and we can take our money to where we want. everyone has the right to say what they feel, say if they have a problem,,,,what ever.....
pv's and the access. that go with them are still in experimental stages here...i know as a consumer i take a chance at what i buy,,,so first time i buy i buy small knowing it may be a dud but expecting it to work as its advertised....period. Outside the pv world, have gotten a lot of crap,,,inside the pv world i have gotten a lot of crap,,,i move on....thats just it.
I personally dont have problems with gotvapes stuff...it doesnt mean i am a cheerleader, just means i will return. would i recommend people here...already have. whats my point??? "just sayin"

 

[melloyello]

i got mine today, put 2 of them to use right away (on 2 diff pv's,one a riva 510 and the other bloog maxx fusion, yes i had to get an adapter for the riva) i took the cap off the top, poured in liquid, re-inserted cap and started puffing 30 seconds later. lots of vapor, lots of flavor...no leaks,no muss no fuss. although its been only about a day, i am a happy camper this far. the flavor is just a bit "smoother" than a BMF carto and i actually like this better...no harsh taste at all. i dont expect these to be re-filled as often asmy other go-to cartos but...these are good...real good.

 

[Credo]

I dont know, I'm new to all this, but I have to say one thing. If it was anything else that I purchased off the net, that didnt work, and then walked into a forum where everyone was pretty much saying the same thing in one aspect or another, I'd be rather taken aback', that there are soo many people with attitudes, saying 'oh well, its okay". We'll keep them anyway, and try to fix them ourselves...no worries'...
I find this really bizarre quite frankly.

If these were electronics, pc's, usb devices, etc etc, ..Would we really be this OKAY with them being defective?,

Sorry, but a product that is being sold for 12 bucks and change, comes to your door defective, I think you have a right to speak your mind about your disappointment.

If this forum wasnt here, and you were on your own out there, ordering off a website and getting a defective product, I'm pretty sure most would expect to go to customer service and complain or ask for a refund.

These owners sound like great guys, they've been very kind to me. But that doesnt make it okay to get a defective product in the mail, and have to be stuck with it because its an e cig accessory...I just dont get it. If it was a game controller for the xbox, I sure as heck, wouldnt be opening the thing up and trying to mod it. if it wasnt working i'd take it back .

The attitude probably comes into play because there is more to the story.

Case in point: I got myself an eGo T kit some time ago (not from GotVapes). I hated the thing...but it does WORK. I used it over a week before I decided I hate it. I don't blame the store for my experience, I still use the batteries, and if I want I can still use the tanks and tank atties. It leaked on me more than once...well...I am using liquids made all over the world with different specs and formulas, and tanks and gravity fed wicks so I kind of expect that can happen. I did contact the vendor, and they did offer to send me fresh tanks or exchange atties.

I did some math, it would cost me more to send it back than to just get cartos and keep using the rest of the kit. Also, given the price I got it for...they essentially threw in at least one of the original attys for free anyway. I also figured that if lots of people were sending these things back and the vendor was having to eat the costs...they'd just jack the prices of everything else they sell to cover for it. So I can eat it now...or pay more for everything else I buy that is PV related.

Most of these e-cig vendors are NOT super wealthy with a bunch of capitol to play around with. They risk alot getting products from weird places in the world. Sometimes half of it is locked up in coustoms somewhere for months at a time...sometimes forever..which means money in limbo for them!

Sometimes they get seriously burned...as in...they might order 500 mini kits (at a competitive price at the time they order them), and before they even arrive (after customs somewhere decides to sit on them for a month)...a batch of something much better comes out at an even cheaper rate...somehow a sea-van of the stuff slips in some port somewhere really fast, all your competitors dig in...and boom! There you are with 500 kits that you have to take a loss on (and find some other way to get some of the newer/cheaper/better ones to stay competitive, and hopefully earn your money back by offsetting costs over other products...a penny here, a penny there.)

So...they end up having to spread the loses over other product lines to break even and hopefully make enough to pay all their people here at home.

That is why some of us take it easy on the e-cig vendors. We do report problems, and do sometimes want exhanges or refunds for DOA stuff, but...we don't expect them to spend all day dealing with one or two people and one or two products.

So in short...if I try something new, I order one or two of them. I think twice about raising hell about it with a vendor if it's not a very good product, or "I" just don't like it. Why? Would it be fair to make prices go up on things totally unrelated to my purchase...like liquids and batteries?

With other industries and products, there is more accountability from 'manufacturers'. There are true franchises and dealer protection programs. With e-cigs from China...not so much.

So...why would anyone want to get into selling e-cigs if there is so much risk involved?
Well...it's a chance to get in on something at the ground level...in smaller batches, with not many giants to squash you like a bug (yet). Many people who get into providing e-cig related goods feel they are saving lives by promoting a safter alternative to smoking, and...they simply love the products and the people who use them.

Other technology was similar in fledgling periods. I well remember my first color TV, my first personal computer, and my first game console. It was all very expensive, and very crappy for several revisions. Stuff that worked great in the lab test, pilots, and trials...wasn't so good at first in the hands of everyday people...different climates, etc.

 

[meeems]

I understand, like I said, i'm new. I probably sounded like an idiot but I Just found it all pretty strange. I'm learning.

Meems

The attitude probably comes into play because there is more to the story.

Case in point: I got myself an eGo T kit some time ago (not from GotVapes). I hated the thing...but it does WORK. I used it over a week before I decided I hate it. I don't blame the store for my experience, I still use the batteries, and if I want I can still use the tanks and tank atties. It leaked on me more than once...well...I am using liquids made all over the world with different specs and formulas, and tanks and gravity fed wicks so I kind of expect that can happen. I did contact the vendor, and they did offer to send me fresh tanks or exchange atties.

I did some math, it would cost me more to send it back than to just get cartos and keep using the rest of the kit. Also, given the price I got it for...they essentially threw in at least one of the original attys for free anyway. I also figured that if lots of people were sending these things back and the vendor was having to eat the costs...they'd just jack the prices of everything else they sell to cover for it. So I can eat it now...or pay more for everything else I buy that is PV related.

Most of these e-cig vendors are NOT super wealthy with a bunch of capitol to play around with. They risk alot getting products from weird places in the world. Sometimes half of it is locked up in coustoms somewhere for monts at a time...sometimes forever..which means money in limbo for them!

Sometimes they get seriously burned...as in...they might order 500 mini kits (at a competitive price at the time they order them), and before they even arrive (after customs somewhere decides to sit on them for a month)...a batch of something much better comes out at an even cheaper rate...somehow a sea-van of the stuff slips in some port somewhere really fast, all your competitors dig in...and boom! There you are with 500 kits that you have to take a loss on (and find some other way to get some of the newer/cheaper/better ones earn your money back by offestting costs over other products...a penny here, a penny there.)

So...they end up having to spread the loses over other product lines to break even and hopefully make enough to pay all their people here at home.

That is why some of us take it easy on the e-cig vendors. We do report problems, and do sometimes want exhanges or refunds for DOA stuff, but...we don't expect them to spend all day dealing with one or two people and one or two products.

So in short...if I try something new, I order one or two of them. I think twice about raising hell about it with a vendor if it's not a very good product. Why? Would it be fair to make prices go up on things totally unrelated to my purchase...like liquids and batteries?

With other industries and products, there is more accountability from 'manufacturers'. There are true franchises and dealer protection programs. With e-cigs from China...not so much.

So...why would anyone want to get into selling e-cigs if there is so much risk involved?
Well...it's a chance to get in on something at the ground level...in smaller batches, with not many giants to squash you like a bug (yet). Many people who get into providing e-cig related goods feel they are saving lives by promoting a safter alternative to smoking, and...they simply love the products and the people who use them.

Other technology was similar in fledgling periods. I well remember my first color TV, my first personal computer, and my first game console. It was all very expensive, and very crappy for several revisions. Stuff that worked great in the lab test, piolts, and trials...wasn't so good at first in the hands of everyday people...different climates, etc.

 

[Credo]

I understand, like I said, i'm new. I probably sounded like an idiot but I Just found it all pretty strange. I'm learning.

Meems

Nonono, you don't sound like an idiot at all.
They do have a reasonable exchange policy.
If it's not working, you can send it back and they will check it out and take care of you.
In my experience, it has always been a very good store, and they really do care about YOU as a coustomer and want your vaping experience to be excellent

Do consider making it a habit with e-cig stuff to try new things in small amounts...make sure you like it and it's worth the price to you...then gradually get in bulk mode if that's the way you prefer to buy things

It's more like food items...hard to eat half a plate of cake then decide you want your money back.
If these things were higher ticketed non disposable items with bigger profit margins...and it weren't expensive to ship them around....it would be much easier on the vendors and us...but alas...it ain't no utopia.

 

[SMKNOMOR]

No one said anything about posting positive feedback only, do you see how the last 4 pages are about this topic, its still there, it hasnt been deleted. but i get what your all saying.

The issue isnt people giving us feedback, good or bad, and our posts have stated this over and over.

The issue is certain people who arent even posting anymore, would show up and not just displace their unhappiness about the product but kept taking it one step further with comments such as I never have been so disappointed in my life and this is the worst thing ive spent my money on form everything i ever bought on ecf, Everything about this sucks, this is total fail and I can imagine how the rest are, This is just as bad as the ce2 and every pack i have is bad, everything i buy form got vapes sucks, either this is said straight out, indirectly or in ninja troll form, this happens in all forums, I own 10 so I know, some are people sent to do this, some just have no manners.

We are here everyday, we do not just drop a product and let it ride and disappear , you all are free to express yourselves but There is nothing wrong in asking adults to please understand we are running a business here, we are on ecf as well with hundreds of thousands of eyes and these threads are read by many. If your product isnt working for you, let us know, you can also pm us, you can email us, you can call us, you can tell your story here for all to read but we ask you to do it in a respectable manner.

Now if daniel or I where not here, every single day, all day long, and everyone was receiving products that are bad and no one is getting any help, then bash away , but that hasnt happened nor will it and we have feelings too. We dont just sell vaping products, we are vapors too and neither Daniel nor I have ever done some of the stuff some have in our threads and trust me we have bought many things with issues form many vendors and would never attempt some of the stuff that has been attempted to us.

Very well put!!!! consider me +1!!

+1 huuuuuuug too

 

[SMKNOMOR]

I dont know, I'm new to all this, but I have to say one thing. If it was anything else that I purchased off the net, that didnt work, and then walked into a forum where everyone was pretty much saying the same thing in one aspect or another, I'd be rather taken aback', that there are soo many people with attitudes, saying 'oh well, its okay". We'll keep them anyway, and try to fix them ourselves...no worries'...
I find this really bizarre quite frankly.

If these were electronics, pc's, usb devices, etc etc, ..Would we really be this OKAY with them being defective?,

Sorry, but a product that is being sold for 12 bucks and change, comes to your door defective, I think you have a right to speak your mind about your disappointment.

If this forum wasnt here, and you were on your own out there, ordering off a website and getting a defective product, I'm pretty sure most would expect to go to customer service and complain or ask for a refund.

These owners sound like great guys, they've been very kind to me. But that doesnt make it okay to get a defective product in the mail, and have to be stuck with it because its an e cig accessory...I just dont get it. If it was a game controller for the xbox, I sure as heck, wouldnt be opening the thing up and trying to mod it. if it wasnt working i'd take it back .

There are alot of people who love the vortex..

There is def not an issue with anyone being stuck with anything. we were discussing the way some choose to express themselves in the forum and how its dealt with.

and as far as the attitude, I think MOST vapers know there is no such thing as a one size fits all product in vaping and MOST are happy just to try something new

And you dont sound like and Idiot.

 

[zoiDman]

I’m a little confused…

I’ve been away for a few days and I come back and there is like 10 pages of just wild posts. Wild posts from lots of people. Talk of Bad Customer Service. Threats of Deleting Posts. Possible planted of Bad Reviews.

What’s going on here?

Not saying that people don’t have a right to negative reviews. Of course they do. And the concept of posts being deleted by a supplier is just plain scary.

Newly designed products are going to have some small percentage of problems. That’s just they way it works. I also know how frustrating it can be to get something that leaks or doesn’t work right when others are post how they are the best thing they have ever tried.

I’ve known both Chris and Dan since before they owned gotvapes. They will stand behind Anything they sell.

It just seems like if someone has a problem with a gotvapes sold product that they should contact gotvapes Directly instead of posting some of the things I have read here.

 

[stu-13]

i got my vortex 4 days ago still on my first one, and still going strong. don't have a problem with it. i might taking apart tomorrow to clean it .

 

[Credo]

Update:
Vortex 1: 10 refills, 4 flavors, 3 pg/vg variants, one test cleaning in a ultrasonic cleaner, still vapes like a champ.

Vortex 2: Cloudy from Atomic Cinnacide (I knew it might do this), ALF removed, still vapes like a champ...5 Refills later.

These were also left in a hot car for a couple of hours yesterday and survived it....no problems.

Three still unopened...haven't needed them yet...these things are so easy to change out juices in it's amazing.