Intro To The "3DFS ALPHA" By: Digitalciggz.com

[dogtownvapster]

I hope DC gives everyone in the first order run, whether they received theirs or not, retain order priority with an email notification upon the re-release of the EQ. I was getting nervous about hearing all of the issues but decided to not cancel until I tried it for myself but now I'm glad DC is recalling them so I didn't have to go through any of the said issues. I have seen with so many other vendors not responding to issues in a respectable amount of time. So hats off to DC for keeping customer service as priority to perfect the EQ. Let the EQ brotherhood live!

 

[DTO]

I think many people including myself questioned the quality of the beta testing and the number of people who beta tested the EQ. I wish DC would have initiated a higher quality beta testing program involving more testers and this recall might have been prevented. I'm sure DC has realized this was a critical error in hindsight, but guess what, it's too late now.

I also find it troubling that Mario has not said a single word since the first EQ has been released. Prior to launch, Mario made it very clear he would be here for us. After the first few units we're received, someone asked him a quick question about the USB on vapetv.com and his response was "ALL EQ questions or issues should go to DC." I was absolutely shocked by his statement. Before this question was asked directly, I was getting the impression that Mario didn't want to talk about the EQ anymore. I noticed he wouldn't talk about the EQ; it appeared he was skipping over general discussions/general questions about the EQ. This confused me and I thought maybe he just needed a little break. I found Mario to be an incredibly nice guy and really believed he truly wanted to help fellow vapers and EQ owners. If an agreement was made so Mario could have a life and not be overwhelmed with providing EQ technical support, that is cool, but DC or Mario should have stated that BEFORE EQ's started to ship. We still haven't received the courtesy of a response from DC or Mario despite multiple requests from members of ECF. EQ's we're sold under the impression that Mario would stand behind the product and be here for us. The disappearance of Mario's support, and the last minute change of some of the EQ's specs without telling us in advance have made me start to feel like I was misled and I really don't appreciate that. I'm sorry Mario, this is how I feel and I'm being completely honest. Hope you don't hate me for it, because that is not my intention. My intention is to improve future communication and I hope lessons will be learned from this experience.

 

[jimho]

I think many people including myself questioned the quality of the beta testing and the number of people who beta tested the EQ. I wish DC would have initiated a higher quality beta testing program involving more testers and this recall might have been possibly been prevented. I'm sure DC has realized this was a critical error in hindsight, but guess what, it's too late now.

I also find it troubling that Mario has not said a single word since the first EQ has been released. Prior to launch, Mario made it very clear he would be here for us. After the first few units we're received, someone asked him a quick question about the USB on vapetv.com and his response was "ALL EQ questions or issues should go to DC." I was absolutely shocked by his statement. Before this question was asked directly, I was getting the impression that Mario didn't want to talk about the EQ anymore. I noticed he wouldn't talk about the EQ; it appeared he was skipping over general discussions/general questions about the EQ. This confused me and I thought maybe he just needed a little break. I found Mario to be an incredibly nice guy and really believed he truly wanted to help fellow vapers and EQ owners. If an agreement was made so Mario could have a life and not be overwhelmed with providing EQ technical support, that is cool, but DC or Mario should have stated that BEFORE EQ's started to ship. We still haven't received the courtesy of a response from DC or Mario despite multiple requests from members of ECF. EQ's we're sold under the impression that Mario would stand behind the product and be here for us. The disappearance of Mario's support, and the last minute change of some of the EQ's specs without telling us in advance have made me start to feel like I was misled and I really don't appreciate that. I'm sorry Mario, this is how I feel and I'm being completely honest. Hope you don't hate me for it, because that is not my intention. My intention is to improve future communication and I hope lessons will be learned from this experience.

I think you are right on with most of this but I'd be careful where you place your blame.

We know none of the details of the business agreement between Mario and DC- most good agreements have severence terms and we certainly don't know what those are. Usually when someone repeatedly says "you'll have to ask my former partner" it's not because they want to blow you off, it's because they have some severence terms that prohibit discusing the matter in public or doing anything that might be construed as an attempt to damage the other party- or they have been legally advised along those lines. Mario says ask Michael, Michael ignores the question or refuses to comment.

Since we're now dealing with Michael/DC and not Mario, i think it's Michael that owes us the answer.

Like I said, doing the right thing doesn't make everything right.

 

[Drumonron]

I gotta say, I am going to shed a tear when I ship out my EQ...It's sad that I can't use it anymore. How I did enjoy holding it and vaping from it.

What an adventure this has been and continues to be.

 

[misterD]

for Beta testing I'd vote 100 times jimho to this and a 100 other devices. he's impartial and never a fan boy!!! dude knows what he's talking about!

 

[Drumonron]

for Beta testing I'd voted 100 times jimho to this and a 100 other devices. he's impartial and never a fan boy!!! dude knows what he's talking about!

Definitely jimho should beta!

 

[BengalBacker]

My number appears to be 10, but my eyesight sucks, could be wrong.

Thanks Michael for standing up and doing the right thing. Hopefully in the long run this doesn't end up being too bad on you financially. I think most of us who had it for a short time will line up to purchase again when the glitches are worked out.

 

[DTO]

I think you are right on with most of this but I'd be careful where you place your blame.

We know none of the details of the business agreement between Mario and DC- most good agreements have severence terms and we certainly don't know what those are. Usually when someone repeatedly says "you'll have to ask my former partner" it's not because they want to blow you off, it's because they have some severence terms that prohibit discusing the matter in public or doing anything that might be construed as an attempt to damage the other party- or they have been legally advised along those lines. Mario says ask Michael, Michael ignores the question or refuses to comment.

Since we're now dealing with Michael/DC and not Mario, i think it's Michael that owes us the answer.

Like I said, doing the right thing doesn't make everything right.

I agree with you. My frustration is communication related. I like Mario and wouldn't be surprised if there is a very good reason why he is staying quiet. I just want an update on why he isn't providing the support everyone was promised and think that at this point an update is way overdue from Michael/DigitalCiggz. Not sure if we will get a straight answer, but some information would be nice.

I think I'm going to step away from the EQ project for a while. I knew yesterday deep down that the right thing for me to do was to cancel my order, but didn't want to because I wanted this to work. I didn't cancel it, DC did it for me today. At this point I've seen enough but I do hope the project has a successful end. If and when units make it out to the public, I might grab one after all the bugs have been worked out and its been on the market for a little while.

 

[Drumonron]

Speaking for myself I will be returning my other EQ and will take the refund and stick it away somewhere. I will probably step away from this project as I have thought about it and I believe my objectivity is out the window. I can't help but feel that even a knucklehead like myself would have tested these out for say a few days in full use and then taken them apart to verify how the thing is operating...I am doubting whether there was ever beta testing done even though we were led to believe that there in fact was. I was told and led to believe that this thread was a community determined to aid in the creation of a device we'd all enjoy and, with Shadow, we got such detail and now he is gone and, imho, the soul of this project appears to be gone while the business engine chugs on and on with no real finite end in sight.

I will check back from time to time but I cannot be any sort of a constructive force in this endeavour...listen, whether we want to turn a blind eye to it, or not we were told things that simply revealed themselves to be untrue. This is not a solid foundation in which to build a relationship and we all know, the EQVX will require a relationship due to the requirements of the device.

I do appreciate and respect Michael for doing the recall, it was the legally responsible thing to do. In the event that someone became harmed, he would've required much more than patent lawyers.

I wish Digitalciggz all the luck in the world and will definitely be watching and hoping for the best...hell I may just get the heck out of ECF town for a bit and let the dust settle on the ecig world.

<grabs his good ole faithful mechanical REO Grand and shuffles along>

Peace Bruthas

 

[rusty272]

Good night Drumonron what a night

 

[jifjifjif]

Good morning to you all.

I just got the EQ yesterday and ran it last night for about 6hours before heading off to sleep. This thing is beautiful and sturdy as hell. I had three lock ups and I had to pull and reinsert the battery to remedy. Seemed like when I ran my programmed pump cycle, after it was done pumping, I would lose my LED's completely. The unit would still pump and fire, but no LED's. Battery lasted me 4.5 hours (MNKE).

I am happy and sad by the recall and I understand it. We all just want these to work properly. I will be sending mine back of course. I miss it already.

 

[retird]

Since I have been following the EQ for about 6 months, and did not choose to pre-order, I may be speaking "out of school" here. But I would offer a suggestion on an issue you have not listed yet:

An upgrade to the juice feeding process could easily include a "check valve" that would open the "vents" when the pump operates, and closes the "vents" when not in operation. Then the EQ would not have to remain upright to keep from "leaking" juice inside the unit....

It seems that juice leaking in the EQ may be causing some "grief", so it seems to me that any possible source of leakage should be corrected with the EQV2. Just saying.....

 

[irukandji9111]

EQ #26 all packaged up and ready for return....

 

[Haadkoe]

This is so disappointing, for everyone I'm sure. Here's hoping that they are able to resolve the issues present in this revision and are able to bring an even better EQ to market in the near future.

The issue of juice leaking into the PV and shorting out the electronics is a serious lesson here IMHO. The juice and electronics need to be isolated from one another far better than they were in this initial release.

Many of the leaking issues are said to have been from the juice overflow well, with problems showing themselves in less than 24 hours, but what about the rest of the unit? What happens when you've been using the mod for a while and it accidentally gets knocked over or carelessly tossed into a bag or purse for half a day? If the current design allows the juice to escape the bottle/feed system and enter an area where electronics reside (through vent holes or otherwise), then that is a major design flaw in my eyes and needs to be addressed. I don't know the best fix, but I feel it's something that needs to be resolved for the EQ to really be a viable all day vaping machine.

Speaking of all day vaping machines, if the 4 hour battery life I've heard about is really the case, then something should probably be done about that as well. Some of us don't live our lives within inches of a USB port, and having to carry extra batteries to even make it through the work day is just lame.

I do hope the EQ comes back with these issues resolved, and if it does I'll probably be one of the first in line to place an order. Until then, it's probably going to be a Darwin and some sort of tank setup for me.

 

[nanabols]

Good move on the recall. I feel for you guys but at least you got to try it already. I didn't want a refund though, I was willing to wait until it was ready. Though the lines of communication could've been better, the actions of Digital Ciggz have only strengthened my faith in them. I hope I don't have to go through the pre-order circus again. It would be great if we continue our sequence for the re-release. I had two units on order which should've shipped in the next two weeks. I'm hoping that when this is all done we will see a very different redesigned unit and not just a fixed one. How about a digital display, diagnostics (ohm meter), and USB upgradeable firmware DC? That would save on all the back and forth shipping.

Thank you to the first 26 for saving us in the last 69 (95 units total right?) the grief of dealing with defects. Shout out to the first six. I really appreciate your being vocal and going out of your way to keep us informed. What I've learned from you guys
in the last couple of months has been invaluable.

That being said, let the thread continue as before............ STANDING BUY!

 

[cuseguy]

Good move on the recall. I feel for you guys but at least you got to try it already. I didn't want a refund though, I was willing to wait until it was ready. Though the lines of communication could've been better, the actions of Digital Ciggz have only strengthened my faith in them. I hope I don't have to go through the pre-order circus again. It would be great if we continue our sequence for the re-release. I had two units on order which should've shipped in the next two weeks. I'm hoping that when this is all done we will see a very different redesigned unit and not just a fixed one. How about a digital display, diagnostics (ohm meter), and USB upgradeable firmware DC?

I am not sure the EQ is getting or even needs a total redesign. The EQ could do very well in it's current form factor, as long as it works the way it is supposed to. That is where DC needs to focus it's energy right now.

 

[Filthy-Beast]

I think the first 100 pre-orders, should get the first shot at the EQ V2.

 

[cuseguy]

I think the first 100 pre-orders, should get the first shot at the EQ V2.

I think so too! After all, we were the ones who stood by the product with our credit cards. That is only fair.

 

[Filthy-Beast]

I was planning, in a month or two, to also order a Darwin as my pocket PV. Now I'll just reverse the order Darwin first and EQ V2 when available.

 

[nanabols]

I am not sure the EQ is getting or even needs a total redesign. The EQ could do very well in it's current form factor, as long as it works the way it is supposed to. That is where DC needs to focus it's energy right now.

True, but the competition will have moved by then and this may no longer be state of the art. The three things I mentioned should be minor mostly software except for the display. But how hard would it be to put a simple display like the Provari's?
That would fix the problem of not seeing the LEDs in daylight, make for quicker reading (no more counting LEDs while driving),
plus a smaller control surface. Of course, none of it is necessary as you said, but it would be nice. I kinda wianted this to be the ultimate pv. The last pv I ever buy (yeah right! ).