Good morning all,
@Old Greybeard – sound advice!
To add, not only is running multiple anti-virus software a risk of consuming system resources, but you also run the risk of one software package reacting to another. By design an anti virus must contain information on the virus it is suppose to defend against – it also must scan system files for these virus’s. To another virus checker this could seem malicious enough for it to react…and the result could be extremely frustrating!
I 2nd the use of Malware Bytes – I have had much success with this software when helping friends with their infected machines.
Also to add, trying to enter into Safe Mode can be a frustrating experience and not necessarily required – all depends on how the malicious code was developed. You can run Malware Bytes in regular mode. It is actually designed for this purpose. And should it need to remove malicious code that is attached to a system file it will prompt you to reboot. During the reboot the malicious code should be removed. If the malicious code is not removed in this fashion, it does not hurt to attempt a scan in Safe Mode.
@chanelvaps - Adware is sometimes attached to other “trusted” software. Can you recall if you installed anything just prior to experiencing the adware?
@Old Greybeard – sound advice!
To add, not only is running multiple anti-virus software a risk of consuming system resources, but you also run the risk of one software package reacting to another. By design an anti virus must contain information on the virus it is suppose to defend against – it also must scan system files for these virus’s. To another virus checker this could seem malicious enough for it to react…and the result could be extremely frustrating!
I 2nd the use of Malware Bytes – I have had much success with this software when helping friends with their infected machines.
Also to add, trying to enter into Safe Mode can be a frustrating experience and not necessarily required – all depends on how the malicious code was developed. You can run Malware Bytes in regular mode. It is actually designed for this purpose. And should it need to remove malicious code that is attached to a system file it will prompt you to reboot. During the reboot the malicious code should be removed. If the malicious code is not removed in this fashion, it does not hurt to attempt a scan in Safe Mode.
@chanelvaps - Adware is sometimes attached to other “trusted” software. Can you recall if you installed anything just prior to experiencing the adware?
