Computer Peeps. I have malware on my computer. Lots of pop up ads. IN researching how to remove it, it seems I have to download something. How do I know what is safe to download? I tried Avast and it did not work. I get my virus protection from Norton that I get through my cable company. Any thoughts or advice?
Whatever virus removal tool you use, it is essential you boot your computer in safe mode. Malware Bytes is pretty good IMO, but a lot of viruses now give you a rootkit for added joy and pleasure, so trying to clean them up in standard mode is a waste of time.
See: The best Windows 10 antivirus 2019 | TechRadar