I wonder why they wouldn’t exchange the one I had instead of telling me I had to the pin separately. Kinda pisses me off just a bit now. Not a lot bcuz it’s not worth it but they’ve dropped a few points on my vendor list.
They've dropped the ball on this whole bf pin thing as far as I'm concerned. That was one of their big selling points and then they don't include the bf pin--major PR fumble. But how they are handling it is atrocious. They should be mailing free bf pins to everyone who didn't get one. For a company to make a mistake is one thing. It happens. But how they handle that mistake is what is telling.