Ok, an update.
As I posted earlier, I placed an order yesterday (Saturday) with buyhangsen. I made a mistake an ordered $100.00 worth of
eliquid when I meant to order concentrate. I placed a second order of all concentrates. Sent a message along with the order asking for a refund for the first order or they could just exchange the
eliquid with concentrate of their choice. Did not mention ECF. Did not use any offer codes. Got an email last night, only hours later with an apology for the late response. Also refunded the mont from the first order. Outstanding. Here is the messages:
My message on my order (174)
I accidentally placed an order earlier today (173) I didn't realize I was buying
juice not concentrate. I wanted concentrate. Is there a way to refund that, and if not, could you at least just throw in some other concentrates instead of the juice? Thanks!
RESPONSE:
Hi Knotin1,
Sorry for the late reply. I've processed the refund, please let me know if you have any issues.
Hope you are having a great weekend!
Kind regards,
Tom
They will now be my go to for Hangsen concentrate.