The "JBox" Issue

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cags

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It's not too late for me. But I'm not ready to risk losing my account over it though. I use it a lot.

I've never tried to get my money back through PP, but I am under the impression you don't have to go into detail about what you bought, just that you didn't get it.
I could be wrong.................
 
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drewbalicious

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I don't believe you have to tell them it's ecig stuff.... I've never tried to get my money back through PP, but I am under the impression you don't have to go into detail about what you bought, just that you didn't get it.
I could be wrong.................

Let's hope you're right. Earlier this afternoon I started the dispute payment procedure. I have the feelings it's going to be a nightmare. But I was looking around the Jbox website and I didn't see anywhere on his site where he calls them what they are. Which will be good if PayPal does decide to check out his site. Good for me, but too bad we can't get his PayPal account terminated for selling ecig stuff.
 

Caridwen

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This is going off track by digging into Dimitris and Vapeteam...that is something that you can deal with on their site.

The issue here is people not receiving their mods that they ordered.


Submit a dispute to where you paid with to get your money back, just state "item not received".


It's a battery box
.

There ya go.
 

SissySpike

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Let's hope you're right. Earlier this afternoon I started the dispute payment procedure. I have the feelings it's going to be a nightmare. But I was looking around the Jbox website and I didn't see anywhere on his site where he calls them what they are. Which will be good if PayPal does decide to check out his site. Good for me, but too bad we can't get his PayPal account terminated for selling ecig stuff.
We should not go down that road most of us agree its BS PayPal has the no ecig policy so its very hypocritical to use that policy to your advantage that sort of behavior is the kind of thing that usually comes back to haunt you.
Im pretty sure JBOX is done word travels fast.
 

Striker911

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This is going off track by digging into Dimitris and Vapeteam...that is something that you can deal with on their site.

The issue here is people not receiving their mods that they ordered.


Submit a dispute to where you paid with to get your money back, just state "item not received".


It's a battery box.
No backlash intended, I am not even evolved, but no one else has said it. Cant dispute once its been 45 days. Lots of the people here are past that time limit. Is it a convenient coincidence that the site says 48 day wait? IMO one sided communication its bound to get ugly at times. When you see the vendor is still selling product with the safe 48 day window it gets worse.

IMO you folks need to snap into action. Contact authority's. Keep the slander down because every one here can see the issue already and its just bound to get ugly. Bump the thread and get to work on getting the issue resolved ASAP. Call every agency, send every email, and do it now. Every single one of you. The Vendor put it in your hands, and if all your going to do is complain about it then that's what you will get. Complaining to each other. Not meant to be harsh but its the reality of the situation. Do something, or you have you to blame at this point. Sorry if that pisses anyone off and I know emotions are involved. Good luck folks.

You have Consumer Protection and the Attorney General just to name two. Get to calling and see what you can do. Be nice to whom ever you talk to, and ask for advise on what can be done. Report back so everyone else can help and know better what to do. Get organized, or just hope for the best.
 

Fazed

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This sucks! I was on the fence several times on purchasing a JBOX but could never quite pull the trigger. Glad I didn't in retrospect.

To date, I've never had anything but respect for the Vapeteam guys, and I am choosing to reserve judgment until all facts are known. Internet lynchings of possibly innocent parties won't help matters or get your money back.

For those who paid and didn't get product, resolve it through your CC, PayPal, or if past the ability to dispute charges, pursue it in small claims court.

Maybe the Vapeteam has been silent because they are trying to get answers and are getting static from Jason as well and have nothing to report. Fact is, we don't know. Yet. Should facts come to light that they were complicit, then flame away, but as of yet, I see no evidence of that.

As far as Dimitris' previous response. Well, he can be a hot head sometimes. He has been to me and about me in the past as well. Maybe it's because I have thick skin, or maybe because I know he's Greek, but I still consider him a friend, and I think I know him well enough to say that he wouldn't intentionally allow anyone to screw us as a community over, friend or not.

Again, wait for all the facts, and then place the blame where it belongs. If it happens to fall on the rest of the Vapeteam, then so be it, but again, right now we don't know that.


Sent from my over priced cellular communication device.
 

drewbalicious

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No backlash intended, I am not even evolved.

You type pretty stinkin' good for someone who isn't even "evolved". :D Sorry, I think all of us involved could use a little levity from time to time. All joking aside though, you're on point with everything you said.
 

classwife

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Has anyone even tried to file a dispute even tho it's past 45 days ?
I would think no product received is a bit different than changing your mind about something...different circumstances...


Please...keep this thread about our members and their orders.
Take the Vapeteam comments where they belong.
Thank you
 

kerswills

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First, I do have money involved. I am not picking up a pitch fork. I have done pre orders prior to this with a longer wait time. In all the time I have known Jason, he has only wanted to help people. I do not know all of the details of what is going on and do not think it is my right to know the details of his troubles. Anyone who feels wronged can and should do what you need to so that your money is refunded. I will continue to wait because the guy I know is not a thief. If I am wrong, that is on me. If you are wrong, that is on you.

This hatemonger thing we have going does not solve anything. It really only makes things worse. Been there, done that, don't want to do it again....

Placing blame on VapeTeam is unfair also. Yes, he was a member of the team. In doing so did he give bad advice? Did he lie on the air? Did he even brag up his stuff like an infomercial? Not that I saw. I personally didn't even know it was Jason making them for a long time. So how is it the fault of the show? Has anyone called into the show and asked about their jbox? Was the team supposed to address this when the show hasn't been on since this thread started? I have never seen anyone lay blame or tell other reviewers to remove their vids on other mods due to the mod being crap. We are expecting them to have a higher standard than what we do for ourselves?

As a show host, I have been told my show sounded like an infomercial more than once. I personally only know how to do my show my way. I am not a vendor. I have no plans to be a vendor. I DO have several friends that are vendors though. Show host or not, you tell people who you know to be good vendors. Some of them are great and some turn out bad. It's just like people.
 

Santini

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Take appropriate steps with your billing company to make sure you as the consumer are taken care of. Hope this clarifies things not only from attacks to me personally but that of the VapeTeam as well.

Dimi,

I am glad you took down the videos that may promote and support Jason, especially since at this point he has been doing bad business. I know Jason is your friend and it may have been hard for you to cut the ribbon because of being emotionally attached. I also believe what Con said is correct, as his insight is very true. As for taking the appropriate steps, Dimi, most of us had a lot of trust in Jason and also was emotionally attached too. We looked at Jason as a buddy, a friend, but obviously the feeling wasn't mutual. So, most of us have waited well over the 60 days to dispute the charges and there maybe no hope for us getting our money back. All of us are at fault for this (getting emotionally attached). I wish everyone a very Happy New Years!
 

jkmtwo

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I will say this, this is very likely the final time I buy anything on preorder. This whole ordeal has left a real foul taste in my mouth, all of the talk about "the vaping community", feels, like just that, talk. I'm not saying that the Vape Team is to blame, no Jason is, hell, I am even. But so much of this community is based on trust, we get on ECF, and one of the 1st things we are told is to not frequent vendors who don't have a presence here, we see people trying to help other people save their lives, and something about that removes our normal defenses, so we trust the word of those in the community, and we only go to those few trusted vendors. Then we grow up a little, sometimes we find other people in the community that are not just on ECF only, and they seem knowledgeable and trustworthy, and they are next to someone who seems the same, and all the while, we are told, "this person is a good person", "he helps people", then 3 or 4 months later you have the better part of a car payment tied up, nothing to show for it, and a so called trustworthy person hiding with you and a bunch of other peoples money.

And then these other seemingly trustworthy people tell you that the guy who has your money, and seems beyond any reasonable doubt to have ripped you off, are telling you that hes a good guy, and that he's had a bad go of it, and he didn't intend to rip anyone off.

Well excuse me, but I call B.S., I call B.S. on the whole damned thing. Those who claim to be there for the community won't even own that they unknowingly helped this guy rip a bunch of people off.

I call B.S. on this idea of a vaping community.
 

mikejm

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I call B.S. on this idea of a vaping community.

I wouldn't go that far. I'd call BS on the notion that online communities carry the same weight as conventional communities. If you part of a local vaping community where Jason was a guy who lived across town who you knew pretty well,this wouldn't happen the way it's happening. It's fine to have an international online vaping community, just don't send people hundreds of dollars assuming it's safe.
 

jkmtwo

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That kind of misses my point, its this ideal that gets pushed, "We Are Vapers" and what not, when in reality "We Are B.S.".

I remember the Steeljan deal, within hours of her video being posted many of the same people who tell us Jason is a good guy, were posting videos in support of Steeljan, CJ was one, but now, all of these same people are quiet. Why? The entire VP network has called out vendors, whether it was Totally Wicked, Got Capes, for poor CS or because of community drama, Russ did a show on the shady guy from Greensmoke, Kevin did one on JollyRoger, and if I'm remembering correctly Chopperguys.

But now.....all is silent, and Jason is a good guy with good intentions? I call B.S.

mikejm:8176461 said:
I call B.S. on this idea of a vaping community.

I wouldn't go that far. I'd call BS on the notion that online communities carry the same weight as conventional communities. If you part of a local vaping community where Jason was a guy who lived across town who you knew pretty well,this wouldn't happen the way it's happening. It's fine to have an international online vaping community, just don't send people hundreds of dollars assuming it's safe.
 

mikejm

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That kind of misses my point, its this ideal that gets pushed, "We Are Vapers" and what not, when in reality "We Are B.S.".

I remember the Steeljan deal, within hours of her video being posted many of the same people who tell us Jason is a good guy, were posting videos in support of Steeljan, CJ was one, but now, all of these same people are quiet. Why? The entire VP network has called out vendors, whether it was Totally Wicked, Got Capes, for poor CS or because of community drama, Russ did a show on the shady guy from Greensmoke, Kevin did one on JollyRoger, and if I'm remembering correctly Chopperguys.

But now.....all is silent, and Jason is a good guy with good intentions? I call B.S.

It's not a community, It is a show. I don't watch it. I'm not mad at the show. I found out enough by observing your mistake to not trust that show.


You are preaching to the choir. I agree with most of your points about shmape team. But you should be doing the other things that have been mentioned and be less focused on that gang.
 

Jim66

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kerswills wrote:
First, I do have money involved. I am not picking up a pitch fork.
I'm not picking up a pitchfork either. I'm just telling it like it is. He has shown a propensity for extremely poor business practices and he has shown that he does not care about his customers.

I have done pre orders prior to this with a longer wait time.
Irrelevant. When I placed my order the wait time was 28 business days. It was then changed to 30, then 40, and then 48 at the current time. It has now been over 135 days since I placed my order with next to no communication. I am flexible and patient to a point. Lies and lack of communication will always quickly wear my patience thin.

In all the time I have known Jason, he has only wanted to help people.
Good intentions and good buddies are no excuse to take thousands of dollars and then not tell us what is going on.

This hatemonger thing we have going does not solve anything. It really only makes things worse. Been there, done that, don't want to do it again....
No room for hate on the plate... I get it. I don't see a lot of hate here. I see ALOT of frustration, disgust, and anger which are all very well warranted. Believe me, the core group of us gave Jason ample opportunity to make this right. We probably gave him too much opportunity. As a group we all agreed that waiting due to a failed curing process was acceptable. We even bent a little more and were willing to understand the difficulties of being a single father, etc, etc

The truth is none of the personal excuses are acceptable. This is business and nothing more. He has an obligation which he is not meeting. Sound harsh? Consider the people that work in the sales and service industry that you utilize every day. How many of those people have just lost a friend or loved one? How many are going through a messy divorce? They still do their job. I came back from an 8 month tour of duty to a 3rd world country to a difficult divorce and I lost the ability to be with my daughters all the time. I was devastated. I still did my job. Don't misunderstand me. Some personal issues require some time to take care of. We are not cold hearted. Communication would have helped. Truthful communication at that. Some time would have been granted I am sure. His actions lead to thoughts of a scam. How can they not?

Placing blame on VapeTeam is unfair also.
Hey I'm a fan of the VapeTeam, but again this is business. Whether or not you choose to acknowledge this, the truth is they have promoted him and his product. Public perception and public image can be damaged in cases like this whether they knew about his actions or not. I choose to think they did not know about this at first. They simply need to fully acknowledge this, condemn his actions, and move on, not tell us we are ignorant.

I'm pretty much done with this in every respect. At least for now.
 
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