We're either talking about anecdotal cases where someone here perceives something that may not actually be the case - it's not like those who "see" this, are in the stores 24/7. OR there is a built in bias against business, always thinking the worst case scenario - a bit like how some TV shows depict CEOs, managers, etc. based on a political believe where they are all murderers, polluters, embezzlers, sexist, racist, abusers, etc. etc. Something that has been actually studied to show that the number of such incidents are depicted on TV something like 150 times the actual occurances in reality.
I have my own 'anecdotal cases' where that is not the case - where they have letters to be signed, some CAASA cards, etc. Enlightening their customers along the way. Many times the owners aren't there but are doing stuff behind the scenes, etc. going to hearings, addressing local politicians, etc.
I'm sure there are both 'types', and neither represent a generality that has been made by many here. I don't claim that, but others feel perfectly safe to - mainly because of that built in bias futhered by a particular political view, reinforced by media and Hollywood, and unions and so-called "consumer groups'. They're basically in agreement with what seems to be driving the FDA - to put the industry out of business.