Got a problem?

[low_tar_neil]

Hi there,
I got my new SMOK AL85 in the mail today, and I can not get it to turn on or charge. I bought with it the Brillipower IMR 18650 batteries that it recommend to buy with the kit. I made sure the battery cap was on tight and the battery was placed the right way as well Lol. I contacted support as well but figured I would try here. Thanks in advance for your time

Hi Josh, sorry for the slow reply, I just saw this one, did the team manage to help you out, or can I be of assistance?

 

[Josh Roseberry]

Hi Josh, sorry for the slow reply, I just saw this one, did the team manage to help you out, or can I be of assistance?

Hi Neil,
Yep they got it handled, thank you sir!

 

[low_tar_neil]

Hi Neil,
Yep they got it handled, thank you sir!

Glad to hear it, thanks for letting me know!

 

[Zarak]

Got a problem with your order, a question about a product, something not gone as it should?

Please post here and I'll do my best to help you out!

My card has been charged thrice for an order I requested to cancel. Vaping.com hasn’t replied nor has answered any of my calls. It keeps saying that the message inbox can’t recieve anymore messages when I try to call and the call gets cut. This is my first time ordering from this site and unfortunately a very bad experience. Can you please get back to me or I’ll have to talk to my bank

 

[low_tar_neil]

My card has been charged thrice for an order I requested to cancel. Vaping.com hasn’t replied nor has answered any of my calls. It keeps saying that the message inbox can’t recieve anymore messages when I try to call and the call gets cut. This is my first time ordering from this site and unfortunately a very bad experience. Can you please get back to me or I’ll have to talk to my bank

Hi there, I see you placed two orders 4 minutes apart yesterday, I can confirm I've canceled and refunded both these orders.

 

[TTMM]

Got a problem with your order, a question about a product, something not gone as it should?

Please post here and I'll do my best to help you out!

Hi, I purchased a vape and e-liquid and I was wondering when this would ship and how long processing takes? It said I qualified for the 1-3 day delivery and I really need it soon because it is a birthday gift. Are there any updates on my order??
#V100059275

 

[low_tar_neil]

Hi, I purchased a vape and e-liquid and I was wondering when this would ship and how long processing takes? It said I qualified for the 1-3 day delivery and I really need it soon because it is a birthday gift. Are there any updates on my order??
#V100059275

Hi there, I'll chase it up and make sure it's prioritized - when do you need it by?

 

[TTMM]

Hi there, I'll chase it up and make sure it's prioritized - when do you need it by?

Thank you! I would preferably need it by Monday if it all possible.

Also, I emailed support but haven’t heard back, but is there any way the color could be changed to rainbow instead of black? Thank you so much!

 

[Byung]

How long do orders take to process? Cant wait to get mine

 

[low_tar_neil]

How long do orders take to process? Cant wait to get mine

Thank you! I would preferably need it by Monday if it all possible.

Also, I emailed support but haven’t heard back, but is there any way the color could be changed to rainbow instead of black? Thank you so much!

I've already asked them to expedite it, so might not be possible now, but I will ask!

 

[low_tar_neil]

How long do orders take to process? Cant wait to get mine

Normally same day, or the day after if things are very busy, can I get your order number so I can check up on it?

 

[Byung]

Normally same day, or the day after if things are very busy, can I get your order number so I can check up on it?

#V100059572
That would be great! My old vape broke and I just been craving to vape this whole time

 

[low_tar_neil]

#V100059572
That would be great! My old vape broke and I just been craving to vape this whole time

Looks like it just shipped you can track at USPS with 9405516901605506876984 - thanks!

 

[TTMM]

Hi, my tracking number isn’t seeming to work and I was wondering what the word was for my shipment? Such as where it is now, and it’s expected delivery? Thanks!
#V100059275

 

[Ambivertical]

Hello, I placed an order over 24 hours ago and it still says it’s processing. I’m hoping I didn’t do anything wrong and I do want my order as quickly as possible. What’s going on? Order number is #V100061212

 

[Ambivertical]

Hey there, still haven’t heard back and it’s been a few days now. Can someone check on this order for me? I really need my stuff to come ASAP

 

[larry scott]

I placed an order with vaping.com on march 30th and it still says its processing. can someone check on this for me as well? my order number is
V100064890

 

[WilliamSanpedro001]

Got a problem with your order, a question about a product, something not gone as it should?

Please post here and I'll do my best to help you out!

Hey, Neil.

I made an order 2 days ago on Vaping.com and was wondering why my order was still processing. I was really hoping to get it by Friday, since I qualified for the free 1-3 day shipping, so that I could gift it to a friend for his birthday.

 

[low_tar_neil]

Hey, Neil.

I made an order 2 days ago on Vaping.com and was wondering why my order was still processing. I was really hoping to get it by Friday, since I qualified for the free 1-3 day shipping, so that I could gift it to a friend for his birthday.

Hi William, your order has already shipped, tracking no. is 9405516901605506489368 with USPS, hopefully as you're in our city it's going to be real quick!!

 

[Pvic07]

Hi! I was wondering how long processing takes? I just want to make sure everything went through okay! My order # is V100070016