Hello my name is Cesar Romero I' placed and order yesterday morning and paid for expedited shipping so I'm wanting to get the stasus of my order please. I can't seem to get an answer when I call or a response to my emails
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Hey Neil, I placed an order at the beginning of this week and still the status hasn't been updated. Can I cancel my order just so I don't have to wait?
Order #V100263497
Order #V100263497
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Hi Neil!
This past Sunday April 5th I placed an order and paid for 1-3 day delivery, butwhenever I go to check for an update it seems to be stuck on processing. I'm aware that because I ordered on a Sunday, it likely wouldnt be shipped until Monday/Tuesday at the earliest (which is obviously fine). However, I now have a new concern. Out of curiosity I went to go recheck your inventory --the Novo 2 is out of stock. Presumably my order hasn't been effected by this, as everything was in stock when I made the purchase. I would appreciate it so much if you would check on this for me. All of my local vape shops are closed because of the Pandemic
#V100276479
Thank you!
This past Sunday April 5th I placed an order and paid for 1-3 day delivery, butwhenever I go to check for an update it seems to be stuck on processing. I'm aware that because I ordered on a Sunday, it likely wouldnt be shipped until Monday/Tuesday at the earliest (which is obviously fine). However, I now have a new concern. Out of curiosity I went to go recheck your inventory --the Novo 2 is out of stock. Presumably my order hasn't been effected by this, as everything was in stock when I made the purchase. I would appreciate it so much if you would check on this for me. All of my local vape shops are closed because of the Pandemic
#V100276479
Thank you!
Hey Neil! I’ve tried reaching out via email and no reply. I ordered a few days ago and it’s still processing. Can you check and see what’s going on with my order? Order #v100276881
Hey Neil,
Was wanting to check on the status of my order as I've had trouble reaching out to the support team. My order number is #V100276794
Any help would be appreciated, thanks!
update: order just shipped. Order was placed Sunday and shipped the following Wednesday evening just to give others a timeframe! Take care
Hi there, sorry for the inconvenience, I can't see any issue, but I've asked someone to look into it and reach out when they get in (on PST so will be a few hours), please keep an eye on your spam folder as our emails sometimes end up in there.Hi Neil!
This past Sunday April 5th I placed an order and paid for 1-3 day delivery, butwhenever I go to check for an update it seems to be stuck on processing. I'm aware that because I ordered on a Sunday, it likely wouldnt be shipped until Monday/Tuesday at the earliest (which is obviously fine). However, I now have a new concern. Out of curiosity I went to go recheck your inventory --the Novo 2 is out of stock. Presumably my order hasn't been effected by this, as everything was in stock when I made the purchase. I would appreciate it so much if you would check on this for me. All of my local vape shops are closed because of the Pandemic
#V100276479
Thank you!
I placed an order on 3/19/2020 #V100267703
On your website, my order status still shows processing.
I have emailed two inquires through your contact us page and haven't gotten a response.
Three weeks seems a bit excessive. Please explain
On your website, my order status still shows processing.
I have emailed two inquires through your contact us page and haven't gotten a response.
Three weeks seems a bit excessive. Please explain
Yes that is extremely excessive, I'm very sorry, I've no idea why this would be held up, I've asked someone to call and sort it out asap.
Hey there,
I ordered some e juice and coils from vaping.com and have tried to contact the company through support. Its been 2 days. I know the company must be busy at this time. I completed my order i received an emails from norton and from vape.com with my order number and items ordered. I went back to vaping.com to check my order status under the "Orders" tab and it shows nothing. Then, i keep getting emails from vaping.com saying to complete my order with the same products i had already ordered that are still in my cart. I just want to know whats going on and if there is a possible ship time and an approximate date as to when my items will arrive.
I seen a lot of bad reviews after ordering product already. I should have been smart and researched the company first. The website looked legit but now im worried its not.
@low_tar_neil
Thanks,
Adam
I ordered some e juice and coils from vaping.com and have tried to contact the company through support. Its been 2 days. I know the company must be busy at this time. I completed my order i received an emails from norton and from vape.com with my order number and items ordered. I went back to vaping.com to check my order status under the "Orders" tab and it shows nothing. Then, i keep getting emails from vaping.com saying to complete my order with the same products i had already ordered that are still in my cart. I just want to know whats going on and if there is a possible ship time and an approximate date as to when my items will arrive.
I seen a lot of bad reviews after ordering product already. I should have been smart and researched the company first. The website looked legit but now im worried its not.
@low_tar_neil
Thanks,
Adam
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Did they charge you for your order? I'm pretty sure they are legit but don't expect your order in a timely fashion whatsoever. It seems they also list items in stock that they do not have and don't reach out unless you do first-through this forum. Support tickets are useless
Yes Dan I have a pending charge on my bank account. Its ok if its not timely due to the pandemic we all are experiencing but i just find it weird that my order doesnt show on my account page. Good to know that this forum is the best way to reach out since i have been watching my support ticket for 2 days with no response. Hopefully someone from the company can contact me throught this forum and let me know what the heck is going on.
I have no idea I've only made this account to get my order shipped. I'm a first time customer for vaping.com
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