Got a problem?

[Adavis91]

Just got my shipping information, thank you for the assistance!

 

[Peanut butter B]

I asked for a refund on Monday 1/6/2019 and still haven’t had the money places back into my back. I know with Wells Fargo it has normally taken me 3 days maximum to get refunds. Just checking to make sure a refund is in effect. My order number was V100238705

 

[Peanut butter B]

I asked for a refund on Monday 1/6/2019 and still haven’t had the money places back into my back. I know with Wells Fargo it has normally taken me 3 days maximum to get refunds. Just checking to make sure a refund is in effect. My order number was V100238705

Take that back Neil, it’s just been issued! Thank you so much for your help. I’ll definitely be ordering through you guys for juice and coils.

 

[Pedro Henrique Cassoli]

Hey @low_tar_neil I did my order 5 days ago and is still processing, Id like to know if you can help me and cancel my order and refunded it.. The site there is no way to cancel or call for refunded my order is #V100240213

 

[Kristian Hahn]

Need to cancel my order, order number #V100242001. @low_tar_neil

 

[Tien]

@low_tar_neil : i made an order V100240674 on monday 1/6/2019 and my order over 50$ free ship. But my bank report for me Vaping chagre 2.25$ International Transaction @@. I live at New Mexico, Usa Check my order plz !

 

[low_tar_neil]

@low_tar_neil : i made an order V100240674 on monday 1/6/2019 and my order over 50$ free ship. But my bank report for me Vaping chagre 2.25$ International Transaction @@. I live at New Mexico, Usa Check my order plz !

Hi there, I'm very sorry about that, we use a European payment gateway and thankfully it happens very rarely, depending on your bank. I have refunded the cost of the coils you ordered to make up for it, hope that's ok?

 

[low_tar_neil]

Hey @low_tar_neil I did my order 5 days ago and is still processing, Id like to know if you can help me and cancel my order and refunded it.. The site there is no way to cancel or call for refunded my order is #V100240213

Hi there, I'm sorry you had to reach out, I see you order is already in transit with USPS tracking number 9405509205328079716352

 

[Tien]

@low_tar_neil : Tks Neli ! Have a good day

 

[Shawnjr97]

Just wondering if you give me an update on my order
V100242264

 

[Camstr81998]

Hello, I’ve ordered through your guys’ website in the past and I was very satisfied with the shipping time considering the fact that I’m currently in Honolulu. I was just curious if there was a way to refund me for one of my orders. I accidentally put 2 through. My order number is

V100242373

 

[low_tar_neil]

Hello, I’ve ordered through your guys’ website in the past and I was very satisfied with the shipping time considering the fact that I’m currently in Honolulu. I was just curious if there was a way to refund me for one of my orders. I accidentally put 2 through. My order number is

V100242373

Just went to cancel it and I see someone already did!

 

[Shawnjr97]

Just wondering if you give me an update on my order. Placed it Friday haven’t heard anything else about it.
V100242264

 

[low_tar_neil]

Just wondering if you give me an update on my order. Placed it Friday haven’t heard anything else about it.
V100242264

Hi Shawn, sorry you had to reach out, I've asked someone to take a look and reach out to you, I can't see any issue with it on my side.

 

[Zachary248]

Got a problem with your order, a question about a product, something not gone as it should?

Please post here and I'll do my best to help you out!

nb. New thread due to old one becoming too unweildy.

Got a problem with your order, a question about a product, something not gone as it should?

Please post here and I'll do my best to help you out!

nb. New thread due to old one becoming too unweildy.

Order number: V100246063

Paid for priority shipping and it says my order is still in processing. Tried multiple times to contact you guys via email and phone with no response. Please Refund me my money or update me on wether or not my order will be shipped soon.

 

[low_tar_neil]

Order number: V100246063

Paid for priority shipping and it says my order is still in processing. Tried multiple times to contact you guys via email and phone with no response. Please Refund me my money or update me on wether or not my order will be shipped soon.

Hi Zach, replied to your other post with tracking, your order is in transit.

 

[Jamesinsd]

Got a problem with your order, a question about a product, something not gone as it should?

Please post here and I'll do my best to help you out!

nb. New thread due to old one becoming too unweildy.

Can i get an upsate on my order please, order number
V100251405

 

[low_tar_neil]

Can i get an upsate on my order please, order number
V100251405

Hi James, in transit with USPS tracking number 9400109898642849924732 - expected delivery tomorrow

USPS.com® - USPS Tracking® Results

 

[jhouseholder3]

Can I get the order status for order
#V100253432?

 

[low_tar_neil]

Can I get the order status for order
#V100253432?

Sorry Jaedan, since December 31st you need to be over 21 to buy vape products, your order has been canceled and refunded.