Paypal says that E-cigs are alright

[Princessdee]

Well, yeah. But you ROCK!!!
No problems ever.
You're such a pleasure to work with.

(Edit: This should have gone right under the Widow's reply. Just too slow I am, in my old-ness)

 

[seminolewind]

You never know what goes on with a company. A company will always tell you that they are right, or have really good business and customer service, and sometimes it's just not on the level. If customers are frequently contacting pp with problems, pp may do away with the account.
But, I don't understand why some people get a response from pp that everything is fine for now with purchasing e-cigs, and others get told that they won't to business with e-cig transactions.
I also have to say that ALL the vendors I have bought from have gone above and beyond good service. The transactions I have had, unfortunately, are so good that I can't stop going back for more and more........

 

[Bones]

But, I don't understand why some people get a response from pp that everything is fine for now with purchasing e-cigs, and others get told that they won't to business with e-cig transactions.

I may have missed something - BUT - All I see reporting a problem are JC's statements - All ppl report no troubles - Janty told me they have heard nothing like this and their PP still works fine -

 

[mbolack]

You know, it occurs to me that ECA could help with this. I belong to two organizations that offer credit card merchant accounts to their vendor members. As an organization, they can go the the credit card processors and negotiate a better deal for their members than the members can get individually.
How about it ECA?

 

[zero7starz]

I don't understand why paypal is being two faced here. If they made a ruling then they should report that ruling to all customers- buyers and sellers. So I don't understand why VaporStation, CigTechs, JC, and others are being told that they no longer handle e-cig transactions and the buyers who are contacting them concerned get told that everything is fine. Its not just JC thats under investigation, guys.

Also, in regards to JantyUSA I think (correct me if I'm wrong) that they do, what I've been suggesting on here in several threads, to just send invoices to customers for the purchases instead of using a shopping cart checkout system. This keeps paypal from knowing what the money is for, and thus keeps them from needing to know anything.

 

[RenaissancePuffer]

Aye, that is likely the best way, however it could turn off some customers I suppose... Have them pick what they want, send an email with their invoice, then complete monetary transaction with paypal, and in the comments section of the paypal money transfer just state "Personal Goods" or as JantyUSA does, "Order #XXX"

Would this not be legitamate? Is it really any of PayPal's business what is being purchased, so long as it's not illegal?

 

[devDelay]

Its obvious that paypal does not care about ecigs being sold. They don't care about a lot of things. What I think is happening to some of the suppliers is actually pretty common. They will restrict your account to verify that you are legit once you are a few months into receiving multiple payments. They will request more info from you and make you post tracking numbers etc. Just to verify that you aren't just ripping people off. During that time you can still receive money but you can't send. Sometimes a freeze altogether. I'm guessing this is what they are doing to some of the suppliers, correct me if I'm wrong. But it would seem very odd they would put a hold on the account because you're selling ecig and accessories.

 

[Closet Toker]

I know PayPal was having trouble with processing? Something was wrong in the system.

 

[SharonLM]

I guess I better chime in here since the first post is what I had reported sent to me from paypal.

In my initial letter to them I had stated that there was a statement going around regarding e-cigarette companies no longer being able to use Paypal because Paypal has decided that selling electronic cigarettes went against their policy. I asked them if this were true or if this were a rumor. The above post was the answer I received.

 

[Twisted]

I just tried to use PP and Pay with PP Buyers credit, with i have enough available credit...
No go! tried 3 times, I had to us a mastercrd that was stored.

It was a china company and they did let me use the PP just not the credit part. Its kinda hard to say if this is related because some company's seem to block some charge types but I have used this credit in the past with them.

 

[Kate51]

Send PP one e-mail, get three different responses from one question!

 

[PatriciafromCO]

I just tried to use PP and Pay with PP Buyers credit, with i have enough available credit...
No go! tried 3 times, I had to us a mastercrd that was stored.

It was a china company and they did let me use the PP just not the credit part. Its kinda hard to say if this is related because some company's seem to block some charge types but I have used this credit in the past with them.

this is what I experienced, I couldn't use my PP balance nor my PP buyers credit.. for my last 3 e cig orders.. I was allowed to do a direct transfer from my bank no problems... I will try doing something eles purchase wise today and see if there is any difference.. Never had a credit problem with PP...

On the other note of PP getting involved with companys that use PP,, I got a different answer when I reported a company haveing a blind check out. You ordered the product and were never given the exact amount you would be charged they just charged you.. ((25.00)) for shiping from Tx,, I was out raged... Contacted PP and told them I thought the set up was criminal not to disclose total purchase information before charging.. PP told me they don't have anything to do with how a company runs their buisness. I did get my money back from the company, but PP washed their hands of it.... That PP it is not a represenitive of the legitimacy of a company or it's practices...

 

[brandeeashlynn]

I think they are shutting all ecig vendors down they do not want the liability. They also do not want the FDA to shut them down. Just remember all this sh#3 when nov 2010 rules around.

 

[Two-A-T]

Just to correct you there... JC have said that paypal advised them of this.

Other members and suppliers have contacted paypal directly concerning this statement and reported that they have been advised by paypal that no such ruling has been made.

You might want to check the new threads today...

The ARE shutting down suppliers... 2 TODAY so far... and both were informed via phone that they WILL be shutting down more who use PayPal to process payment for ecig related product sales.

 

[Superstargoddess]

I guess I better chime in here since the first post is what I had reported sent to me from paypal.

In my initial letter to them I had stated that there was a statement going around regarding e-cigarette companies no longer being able to use Paypal because Paypal has decided that selling electronic cigarettes went against their policy. I asked them if this were true or if this were a rumor. The above post was the answer I received.

Yes, sorry that I posted that without asking you first, but I wanted to make sure that everyone saw it since there seems to be a lot of chaos going on involving Paypal.

It's hard to say why they are doing all of this. Maybe there is excessive complaints, who knows. But an entity like PP can pretty much do whatever they want and say whatever they want without even having to give you a legit or true reason, I would say.

I'm just glad that there are alternatives out there, there should always be a way around it. It may be a little more difficult for the Asian companies, but I bet that they will be able to find a way as well.

 

[Sebastian]

Hey maybe if enough attention is drawn up on this forum, they might just get enough inquiries from OCD suppliers and change their policy. How about people use their noggens a bit and drop the whole thing?

I seriously can't believe some of the posts about publicly disclosing shipping methods and paypal stuff that gets pumped into this forum..... come on people show a little business savvy.

 

[zero7starz]

Aye, that is likely the best way, however it could turn off some customers I suppose... Have them pick what they want, send an email with their invoice, then complete monetary transaction with paypal, and in the comments section of the paypal money transfer just state "Personal Goods" or as JantyUSA does, "Order #XXX"

Would this not be legitamate? Is it really any of PayPal's business what is being purchased, so long as it's not illegal?

No, its not. For years that is the only way I used paypal. Most of it were for made at home goods that people sold on a forum, almost like an internet flea market. They would give you a total and and their paypal email address, and then you would simply send them the money. Some of these sellers were even very popular, and they never once had any trouble with paypal.

 

[Richard80]

PP is waiting to gain some cash from tobacco companies
Then PP will forbid electronic cigarettes...

 

[SharonLM]

Yes, sorry that I posted that without asking you first, but I wanted to make sure that everyone saw it since there seems to be a lot of chaos going on involving Paypal.

It's hard to say why they are doing all of this. Maybe there is excessive complaints, who knows. But an entity like PP can pretty much do whatever they want and say whatever they want without even having to give you a legit or true reason, I would say.

I'm just glad that there are alternatives out there, there should always be a way around it. It may be a little more difficult for the Asian companies, but I bet that they will be able to find a way as well.

No problem at all.

 

[Two-A-T]

PP is waiting to gain some cash from tobacco companies
Then PP will forbid electronic cigarettes...

Tobacco companies or not, they are ALREADY forbidding ecigs. They have shut down several suppliers within the past week including 2 new ones today! They are no longer allowing PayPal as a form of accepting payment for ecigs and related products. Check the new threads today...