Nicoticket Customer Service Poll
- Thread starter Kent Brooks
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Website is great, customer service is great, juice is amazing and shipping is crazy fast for me. Like, Jimmy John's fast. Only way it could be faster is if you drove it down the same day! Thanks NT!
HI! I finally decided to find you here at ECF! And YES you guys are a ~10!!
Beau is always so nice to me! =)
I felt sooooooooo happy the day I found Nicoticket and ordered CLS and CB because I so love desert vapes. When those came, I was in heaven. I had BG too.
Then when Frenilla arrived?! I was Nicoticket's fan for life. Strawnilla just totally sealed the deal. =)
I don't know why I haven't talked to you all here at ECF yet though....I just never think to come here much. BUT NOW I"m HERE!
ut oh!!
=)
Beau is always so nice to me! =)
I felt sooooooooo happy the day I found Nicoticket and ordered CLS and CB because I so love desert vapes. When those came, I was in heaven. I had BG too.
Then when Frenilla arrived?! I was Nicoticket's fan for life. Strawnilla just totally sealed the deal. =)
I don't know why I haven't talked to you all here at ECF yet though....I just never think to come here much. BUT NOW I"m HERE!
ut oh!!
=)
Great customer service is off the chain; I just ordered RazCup, and I'm excited! This makes my lucky 7th- can't wait!
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Sent from my SM-T310 using Tapatalk
just bumping this up 'cause clark, katy and the crew deserve all the kudos in the world
That worked!
Only thing wrong with this poll is that "5" is the highest available rating.
Kinda ashamed it's been so long since I trolled this thread... I generally do a pretty good job keeping up but the stickies get left behind. Thank you for the feedback Hootie!
did a live chat with nick this am. he was able to change my order and I am a happy camper! thank you, nick.
I would have to say Fantastic!
I just placed my third order today, three weeks in a row that I have ordered and all three times I have gotten, first an e-mail stating order has been christened, second e-mail was an update on the status of the order and the third e-mail right after that saying it has been shipped!
Then when you receive the order it has a zotz and handwritten note! Extremely personal and appreciated!
I have to admit I got a little scared, anxious, worried when 1 1/2 hours went by and I did not receive an update on the order because last week and the week before I received those e-mails pretty much back to back.
Because I am hooked (addicted?) on your creations!
So I would say beyond Fantastic, because even within that time-frame its phenomenal how quickly you processed it, packed it and had it ready to be dropped off to the post office. Your juices and customer service Rocks! I cannot commend you and your team enough!
I just placed my third order today, three weeks in a row that I have ordered and all three times I have gotten, first an e-mail stating order has been christened, second e-mail was an update on the status of the order and the third e-mail right after that saying it has been shipped!
Then when you receive the order it has a zotz and handwritten note! Extremely personal and appreciated!
I have to admit I got a little scared, anxious, worried when 1 1/2 hours went by and I did not receive an update on the order because last week and the week before I received those e-mails pretty much back to back.
Because I am hooked (addicted?) on your creations! So I would say beyond Fantastic, because even within that time-frame its phenomenal how quickly you processed it, packed it and had it ready to be dropped off to the post office. Your juices and customer service Rocks! I cannot commend you and your team enough!
I placed my first order two weeks ago and placed another last night. Absolutely Fabulous Customer Service - from the order/shipping communication, handwritten thank you from Beau and of course the zotz! Great job from the whole NT team.
is a wonderful looking dogwog looks like is saying "why isnt the purple package here yet dadwad?"
Placed my first order on Monday (Columbus Day), shipped out the next day and arrived today. Your liquid is top notch right out of the mail. And the Zotz was an awesome touch. Thanks Clark and everyone at Nicoticket.
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I have not ordered much in the past but I am now making a comeback by recently ordering a number of flavors of interest.
Concerning your Website, I was thrilled to see the SFATA Stamp displayed.
I have decided to support two Vendors due to this very important membership in my mind, and your firm will be the main one.
The other Vendor is like a Chess Match as a hint but they will be supported to a much lessor degree due to Cost.
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Concerning your Website, I was thrilled to see the SFATA Stamp displayed.
I have decided to support two Vendors due to this very important membership in my mind, and your firm will be the main one.
The other Vendor is like a Chess Match as a hint but they will be supported to a much lessor degree due to Cost.
Sent from my iPhone using Tapatalk
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Awesome company, One of the best out there, not only do they have the best vanilla custard in the universe, there customer service is awesome. I have not had a lot of luck in the past with USPS but my products arrived in a time that was nearly compatible with FEDEX.
I would highly recommend trying this supplier out any day.
I would highly recommend trying this supplier out any day.
We'd like to hear from you! This poll is totally about the customer service aspect. This is *not* about which liquid you like, or even if you like the liquid at all... it's more about the total experience... the interactions with staff... etc.
Was the site easy to navigate?
Is the information provided on the website complete and accurate?
Was your order shipped in a timely manner?
Communication: How did we do?
If there were issues, did we resolve them promptly?
We appreciate your candor and your feedback!
Thank you in advance!
Excellent on all counts, O'Lord of the Vape!
Seriously, I've never had less than an enjoyable experience - from live chats, to back and forth messaging, to fulfillment. Always felt like I was interacting with friends who cared. Never felt like business.
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