So...the cable techs were here AGAIN yesterday because of the usual issues, tv and so on, which has been going on for
three months with many techs, two "new" cable modems, a couple " new" remotes, so on and so forth.
I guess
threatening to dump them in favor of satellite finally worked. Their app. was between 8:00 and 9:00 a.m., they ( a tech AND a supervisor) were here at 8:15.
To make a long story short, they replaced the underground line, ran two separate cable lines into my home, replaced the modem and the remote, set up all the components, including the printer and the router, and then checked all of them, including the phone.
The one tech left but the supervisor stayed, and believe this or not.... moved my heavy couch and all the other furniture exactly where I wanted it placed! Even went so far as to help me place the individual slate tiles in both the coffee table and lamp table, after he moved them where I wanted them.
Guess they wanna keep me as a customer after all