Got a problem?

[Damien smith]

Order #- V100222886
I am new to the city I just moved to and laws changed where you now gotta be 21+ to buy nicotine products. I won’t be able to pass age verification. Requesting refund and closing of my order. Much apologies. Where I lived previously it was still 18+ to buy nicotine. I’m 20 years old. I’d really appreciate the help. Very frustrated now.

 

[Damien smith]

@low_tar_neil
Order #- V100222886
I am new to the city I just moved to and laws changed where you now gotta be 21+ to buy nicotine products. I won’t be able to pass age verification. Requesting refund and closing of my order. Much apologies. Where I lived previously it was still 18+ to buy nicotine. I’m 20 years old. I’d really appreciate the help. Very frustrated now.

 

[David Wolf Jr]

@low_tar_neil Hello? I had my order shipped to an address where I will only be for a short while over the holiday...I really would appreciate a response and some sort of confirmation that my order has been shipped. It said I would receive within 3-7 days. I had it ordered 11/20 so that would mean by 11/27. Please get back to me I spent the last of my $ on this. I cant afford to try and place another order. My order # is V100222166

 

[David Wolf Jr]

@NeTeck @Barb Lang @carl669 @Dareth
Have any of you guys received your order?

 

[David Wolf Jr]

@JonnyRoBato Did you recieve your order? I havent received anything about mine in regards to shipping.

 

[David Wolf Jr]

@low_tar_neil I would much rather prefer my order to be shipped instead of a refund if it will be here in a timely fashion. Preferably within the 3-7 days that was specified when i placed the order. Order #V100222166 If you could please send a confirmation with a tracking number and current location to my email along with your reply here that would be greatly appreciated.

 

[low_tar_neil]

@low_tar_neil I would much rather prefer my order to be shipped instead of a refund if it will be here in a timely fashion. Preferably within the 3-7 days that was specified when i placed the order. Order #V100222166 If you could please send a confirmation with a tracking number and current location to my email along with your reply here that would be greatly appreciated.

I asked someone to reach out to you yesterday, and they said they did, did you get it?

 

[JonnyRoBato]

@JonnyRoBato Did you recieve your order? I havent received anything about mine in regards to shipping.

Not yet. Still says processing? Not sure what that means? I have never used vaping.com before. I ordered on 11/15, seems like a long time for processing. Not sure though, like I said, never ordered here before.

#V100220074

 

[carl669]

@NeTeck @Barb Lang @carl669 @Dareth
Have any of you guys received your order?

I haven't gotten mine yet. CS did email me and said it's "shipped and in transit". However, they didn't give me a tracking#. if i check my order on the site, it still shows processing. It's odd that CS would say it's in transit, yet not provide a tracking#. i paid for priority shipping, so there should have been one.

note: low_tar_neil did refund my shipping costs.

 

[carl669]

@NeTeck @Barb Lang @carl669 @Dareth
Have any of you guys received your order?

Update:
if your billing address is different from your shipping address, they may have shipped it to your billing address. it just happened to me. my billing is in IL and shipping is to MN (i'm in MN for a few months for work). i'll give you 3 guesses where they shipped my order, but you're only gonna need one. i double checked my order and the shipping address is clearly listed as the MN address.

@low_tar_neil

 

[falan]

i havent even received a confirmation that its been processed or shipped

 

[falan]

i havent even received a confirmation that its been processed or shipped

@low_tar_neil

 

[low_tar_neil]

@low_tar_neil

Not yet. Still says processing? Not sure what that means? I have never used vaping.com before. I ordered on 11/15, seems like a long time for processing. Not sure though, like I said, never ordered here before.

#V100220074

Hi there, some orders are shipping with out tracking info right now, I'm really sorry about that, the chances are it has shipped, but I'm happy to refund if you'd prefer?

 

[low_tar_neil]

@low_tar_neil
Order #- V100222886
I am new to the city I just moved to and laws changed where you now gotta be 21+ to buy nicotine products. I won’t be able to pass age verification. Requesting refund and closing of my order. Much apologies. Where I lived previously it was still 18+ to buy nicotine. I’m 20 years old. I’d really appreciate the help. Very frustrated now.

Hi Damien, yes unfortunately you did fail age verification, sorry but there's not much I can do about that, I hope you understand, your fees have been refunded and should be back with you soon.

 

[low_tar_neil]

I haven't gotten mine yet. CS did email me and said it's "shipped and in transit". However, they didn't give me a tracking#. if i check my order on the site, it still shows processing. It's odd that CS would say it's in transit, yet not provide a tracking#. i paid for priority shipping, so there should have been one.

note: low_tar_neil did refund my shipping costs.

Yes, some orders are not getting automatically updated with shipping, I'm really sorry, which has meant they've been shipped manually which unfortunately has meant someone shipped it to the wrong address. What can I do to make it up to you? I'm happy to refund it.

 

[falan]

Hi there, some orders are shipping with out tracking info right now, I'm really sorry about that, the chances are it has shipped, but I'm happy to refund if you'd prefer?

could i have a refund please?

 

[falan]

nevermind i got a message that its being delivered today, if not i will contact you about refunding

could i have a refund please?

 

[Koolkiz]

This is just a inquiry. I'm not going to make a thread I see that vaping.com has the Aspire Mulus listed and OOS. When do you/your entity expects a estimated time of arrival on this product? In addition, I never ordered from this site. Is the software for ID manual or ? Thank you for your response.

 

[carl669]

Yes, some orders are not getting automatically updated with shipping, I'm really sorry, which has meant they've been shipped manually which unfortunately has meant someone shipped it to the wrong address. What can I do to make it up to you? I'm happy to refund it.

refund would be great. thanks!

 

[low_tar_neil]

This is just a inquiry. I'm not going to make a thread I see that vaping.com has the Aspire Mulus listed and OOS. When do you/your entity expects a estimated time of arrival on this product? In addition, I never ordered from this site. Is the software for ID manual or ? Thank you for your response.

Hi there, I will try and find out! ID verification at first takes place automatically, checking your name and address against public records, if that fails then you can submit your ID for manual verification, but it must have the shipping address on it.