Wow, sorry to hear that, I've checked and there is no issue with the order, I know the guys were a little behind after the New Year rush, but I will make sure that this ships today. Again my apologies, NeilI placed an order and added 1-3 day shipment, after ordering 2 days ago it says it is processing, I posted 2 questions, was then given ticket numbers and have heard nothing in response so thought I'd try this route, appreciate any help. Order number is V100121028